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Delivery Hero · Riyadh, Saudi Arabia

# Senior Key Account Manager - Groceries

Riyadh, Saudi Arabia Full-time Manager or lead Sales 

Listed on Delivery Hero’s official careers site. Posted April 1, 2026. Check that it is still open and apply there.
[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000118173848-senior-key-account-manager-groceries)

[OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Senior Key Account Manager - Groceries

## Job description

### Key Activities

Identifying opportunities to grow accounts based on the best practices and HS values. Analyzing data and details to understand competitors, marketplace, emerging trends, and unmet client needs. leading internal projects with specific KPIs that contribute to achieving the company targets. Developing and implementing strategic plans to manage and grow your portfolio. Understanding client needs and identifying new business opportunities within your portfolio.

Achieve your assigned non-commercial revenue targets besides maintaining operational metrics to improve the performance of your portfolio, which leads to profitability and sustainable growth. Mitigate risks of partner churn by strategically planning. Developing a high-class business review reports to your accounts on monthly and quarterly basis. Supporting KAM teams to improve their performance and reach targets. Communicating and coordinating with internal & external teams to deliver solutions.

Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry. Leading internal projects and campaigns within the sales department from planning to delivery. Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement.

Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions. Manage onboarding queue for shops with internal stakeholders and ensure processes are aligned and followed. Follow daily operations relating to the job to ensure work continuity. Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.

Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.

## Qualifications

3-5 years in sales & operations, account management, or relevant experience. Excellent oral and written communication skills (E.g. Office). Problem solving & decision-making skills. Negotiation Skills.

## At a glance
- Posted by the employer: Apr 1, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 201 days
- Location: Riyadh, Saudi Arabia
- Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000118173848-senior-key-account-manager-groceries)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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