[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Delivery Hero · San Jose, Costa Rica # Partner Quality Performance Advisor San Jose, Costa Rica Full-time Manufacturing & Production Listed on Delivery Hero’s official careers site. Posted November 3, 2026. Check that it is still open and apply there. [Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000159410168-partner-quality-performance-advisor) [OpenNash Jobs](https://jobs.opennash.com/) / [Delivery Hero](https://jobs.opennash.com/companies/delivery-hero/) / Partner Quality Performance Advisor ## Job description Gestionar activamente el desempeño y rendimiento operativo de la cartera de partners asignada para asegurar su correcta operación y escalabilidad en la plataforma. Detectar de forma proactiva ineficiencias o prácticas erróneas en los procesos del partner, diseñando e implementando soluciones inmediatas que reduzcan costos operativos para ambas partes. Establecer y mantener canales de comunicación fluidos y constantes con los socios para acompañar su evolución operativa y resolver incidencias de manera oportuna. Formar, entrenar y guiar a los equipos de los partners en el uso correcto de las herramientas de la plataforma y en los procesos necesarios para optimizar su desempeño. Realizar visitas presenciales y llamadas periódicas según las necesidades del negocio, con el objetivo de conocer a fondo la operativa real e implementar planes de mejora directos. Monitorear y analizar de forma constante las métricas e indicadores de rendimiento operativo (KPIs) para detectar tendencias, cuellos de botella y oportunidades de optimización. Utilizar los datos operativos y colaborar en la definición de métricas, necesidades de información y generación de reportes para dar soporte a las diferentes áreas del negocio. ## Qualifications Estudiantes avanzados o profesionales graduados en Administración de Empresas, Ingeniería Industrial o carreras afines. Al menos 1 año de experiencia en áreas de atención a clientes/socios, control de calidad operativa o seguimiento de procesos. Experiencia en el seguimiento y análisis de indicadores (KPIs) operativos y de calidad. Manejo intermedio de Excel o Google Sheets. Experiencia consultando métricas y reportes en herramientas de BI (Looker, Tableau o similares). Excelentes habilidades de comunicación verbal y escrita (oratoria, ortografía y redacción). ## At a glance - Posted by the employer: Nov 3, 2026 - First seen by OpenNash: Nov 9, 2026 - Last checked: Nov 9, 2026 - Listed for: 6 days - Location: San Jose, Costa Rica - Employment type: Full-time[Apply on Delivery Hero’s careers site →](https://jobs.smartrecruiters.com/DeliveryHero/744000159410168-partner-quality-performance-advisor) ## Hiring at Delivery Hero - Open jobs: 816 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Delivery Hero jobs](https://jobs.opennash.com/companies/delivery-hero/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Delivery Hero ### [Associate Quality Assurance](https://jobs.opennash.com/companies/delivery-hero/jobs/32a41e3423941c364e7b/) Dubai, United Arab Emirates ### [Continuous Improvement & Quality Program Manager - Marketplace Experience](https://jobs.opennash.com/companies/delivery-hero/jobs/bddac146a47afcb65efb/) Barcelona, Spain ### [Quality Assurance Analyst](https://jobs.opennash.com/companies/delivery-hero/jobs/5f4235a33272afd61ef2/) Budapest, Hungary ### [Quality Assurance Analyst - Swedish/ Norwegian/ Czech/ German speaker](https://jobs.opennash.com/companies/delivery-hero/jobs/323a451a3868b44ff2f9/) Budapest, Hungary ## Similar jobs at other companies ### [Senior Advisor, Quality & Performance, Real Estate Group](https://jobs.opennash.com/companies/national-bank-of-canada/jobs/dd39a87bb1d1d82f6f5a/) National Bank of Canada ### [Performance & Reward Partner](https://jobs.opennash.com/companies/woolworths/jobs/1f4cbd625b9a168abcda/) Woolworths ### [Performance & Reward Partner, UAE](https://jobs.opennash.com/companies/hsbc-holdings/jobs/e3e95efca12d5dcbbf94/) HSBC Holdings · Dubai, United Arab Emirates ### [Performance Testing / Quality Engineering](https://jobs.opennash.com/companies/accenture/jobs/2f57795a37dc1467df73/) Accenture ### [Senior Manager, Performance and Quality](https://jobs.opennash.com/companies/cvs-health/jobs/9c97afd4146595b1b466/) CVS Health OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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