[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Deckers Outdoor jobs](https://jobs.opennash.com/companies/deckers-outdoor/) · [Search jobs](/search/) Deckers Outdoor · London, England # Fixed Term Key holder Full - Time 40 hours per Week London, England Full-time Listed on Deckers Outdoor’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Deckers Outdoor’s careers site →](https://deckers.wd5.myworkdayjobs.com/Deckers/job/London-England/Fixed-Term-Key-holder-Full---Time-40-hours-per-Week_21990) [OpenNash Jobs](https://jobs.opennash.com/) / [Deckers Outdoor](https://jobs.opennash.com/companies/deckers-outdoor/) / Fixed Term Key holder Full - Time 40 hours per Week ## Job description ### Summary Our Sales Leads are critical to the success of our stores. As a Sales Lead, it’s your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead, you operate as part of dynamic team and you cooperate to achieve business goals. Description As a Sales Lead, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You make yourself personally available to all customers in order provide exceptional service to both our in-store customers and those who call on the phone. As a Sales Lead, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers and merchandize product in accordance with Visual Merchandising standards. You maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As a Sales Lead, you understand that you are an integral part of a team and you promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful workplace. ### Core Competencies As a successful Sales - Lead, you know how to: Ensure the highest level of customer service possible, as outlined in our Service Training Program - Prioritize brand and product knowledge training and share this knowledge in customer interactions - Communicate effectively with customers, team members, management, and corporate stakeholders Empower team members through communication and recognition - Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment - Maintain knowledge of current trends and styles - Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility ### Key Qualifications Two (2) years of retail store experience preferred. - High School Diploma - Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter - Excellent team building skills - Ability to multi-task in a face-paced environment ### Additional Requirements Flexibility of schedule and hours to meet the needs of the business Physical ability to stand for extended periods Proficient in Microsoft Office suite of tools and applications Valid driver’s license As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. #DECKERSEMEA Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 4 days - Location: London, England - Employment type: Full-time[Apply on Deckers Outdoor’s careers site →](https://deckers.wd5.myworkdayjobs.com/Deckers/job/London-England/Fixed-Term-Key-holder-Full---Time-40-hours-per-Week_21990) ## More jobs at Deckers Outdoor ### [Full Time Supervisor](https://jobs.opennash.com/companies/deckers-outdoor/jobs/fc9a69a9ba5d6034e3a4/) London, England ### [eCommerce Content Producer - HOKA & Teva](https://jobs.opennash.com/companies/deckers-outdoor/jobs/294f277b20aad158c3d9/) London, England ### [8 Hours Seasonal Sales associate](https://jobs.opennash.com/companies/deckers-outdoor/jobs/db13fa151fbd7f752b13/) London, England ### [Credit Assoiciate](https://jobs.opennash.com/companies/deckers-outdoor/jobs/dc6f49d49daa97ca23c1/) London, England ### [A Shift Receiving Clerk](https://jobs.opennash.com/companies/deckers-outdoor/jobs/74dc1ce67236bb8b81e0/) United States ## Similar jobs at other companies ### [Key Factory Planning Subject Matter Expert Fixed Term Warsaw Poland](https://jobs.opennash.com/companies/imperial-brands/jobs/3dc8bf6770103b44fb22/) Imperial Brands ### [Key Holder Key Holder](https://jobs.opennash.com/companies/estee-lauder/jobs/d3f054b3451eecec0c4b/) The Estée Lauder Companies · Toronto, ON, CA, Canada ### [Key Holder Key Holder](https://jobs.opennash.com/companies/estee-lauder/jobs/83c9e8a09b50e2236824/) The Estée Lauder Companies · Cookstown, ON, CA, Canada ### [key holder](https://jobs.opennash.com/companies/richemont/jobs/ba18f65f39b04e18b9e2/) Richemont OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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