[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) DBS · Pune-DBIL # Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations Pune-DBIL Finance & Accounting Listed on DBS’s official careers site. Posted October 20, 2026. Check that it is still open and apply there. [Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Pune-DBIL/Assistant-Officer--Specialist--Contact-Centre--Corporate-Banking--Technology---Operations_WD89851) [OpenNash Jobs](https://jobs.opennash.com/) / [DBS](https://jobs.opennash.com/companies/dbs/) / Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations ## Job description Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers. ### Responsibilities - Provide exceptional customer service and support to clients through various communication channels, including phone, email, and chat - Assist clients with a wide range of banking inquiries and transactions, ensuring prompt and accurate resolution Proactively identify and address client needs, offering appropriate solutions and products - Maintain accurate and detailed records of client interactions and transactions - Collaborate with cross-functional teams to enhance the overall customer experience Continuously develop product knowledge and stay updated on industry trends and regulations - Adhere to all relevant policies, procedures, and compliance requirements Requirements Minimum 1-2 years of experience in a customer service or contact center role, preferably in the banking or financial services industry - Strong communication and interpersonal skills, with the ability to effectively interact with clients from diverse backgrounds - Excellent problem-solving and decision-making abilities, with a focus on providing tailored solutions - Proficient in using various software applications and digital tools to support client interactions - Ability to work in a fast-paced, dynamic environment and adapt to changing priorities Commitment to delivering exceptional customer service and a passion for the banking industry Location: Pune-DBIL Job: Customer Service Schedule: Regular Employee Status: Full time ## At a glance - Posted by the employer: Oct 20, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 8, 2026 - Listed for: 19 days - Location: Pune-DBIL[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Pune-DBIL/Assistant-Officer--Specialist--Contact-Centre--Corporate-Banking--Technology---Operations_WD89851) ## Hiring at DBS - Open jobs: 1,499 - New in the last 7 days: 163 - Tracked since: Jul 16, 2026 [All DBS jobs](https://jobs.opennash.com/companies/dbs/) · [Weekly hiring report](/reports/hiring/) ## More jobs at DBS ### [Assistant Officer, Video KYC Agent, Consumer Banking Group](https://jobs.opennash.com/companies/dbs/jobs/bcf2895ba08ff7b7ea89/) Pune-DBIL ### [Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises](https://jobs.opennash.com/companies/dbs/jobs/0ab47716ceb5a6d76ad6/) Pune-DBIL ### [Associate, Specialist, Demand Manager, Contact Centre, Consumer Banking, Technology And Operations](https://jobs.opennash.com/companies/dbs/jobs/72d26870c7b319d49a22/) Pune-DBIL ### [Assistant Officer, Specialist, Credit Card Sales, Consumer Banking, Consumer Banking Group](https://jobs.opennash.com/companies/dbs/jobs/281060dff2bd1fb6fe36/) Taipei ## Similar jobs at other companies ### [Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY](https://jobs.opennash.com/companies/cimb-group-holdings/jobs/1b7648f90dcc1d4e1bb1/) CIMB Group Holdings · Malaysia ### [contact centre ambassador](https://jobs.opennash.com/companies/richemont/jobs/5aad5d20613d4473dfd3/) Richemont ### [Contact Centre Representative](https://jobs.opennash.com/companies/hsbc-holdings/jobs/d191688d565ab26c4e90/) HSBC Holdings · Hyderabad, Telangana, India ### [Contact Centre Representative II](https://jobs.opennash.com/companies/hsbc-holdings/jobs/701fd404e6dafd098cb8/) HSBC Holdings · Foshan, Guangdong, China ### [Associate Tech Solutionist - Contact Centre](https://jobs.opennash.com/companies/bajaj-finserv/jobs/c8a1241d7f41551014fd/) Bajaj Finserv · Pune Corporate Office - Mantri [Finance & Accounting jobs](/functions/finance-accounting/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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