[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All DBS jobs](https://jobs.opennash.com/companies/dbs/) · [Search jobs](/search/) DBS · Singapore - Central # AVP, Digital Transformation Specialist (Operations COEs), Group Ops Capability Centre (GOCC), Group COO Singapore - Central Operations Listed on DBS’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Singapore---Central/AVP--Digital-Transformation-Specialist--Operations-COEs---Group-Ops-Capability-Centre--GOCC---Group-COO_WD87661) [OpenNash Jobs](https://jobs.opennash.com/) / [DBS](https://jobs.opennash.com/companies/dbs/) / AVP, Digital Transformation Specialist (Operations COEs), Group Ops Capability Centre (GOCC), Group COO ## Job description Business Function Group Operations enables and empowers the bank with efficient, nimble and resilient processes through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and aspire to delight our business partners through our multiple banking delivery channels. Group Ops Capability Centre (GOCC) was formed to accelerate innovation via development and deployment of AI capabilities and COE setups, while ensuring resiliency and standardisation. The function also holds the mandate to oversee digital transformation initiatives across the 3 Lines of Business Ops (LOBOs) and Operations COO functions. ### Responsibilities SOP Platform & Knowledge Foundation Own the end-to-end delivery roadmap for the centralized SOP Platform and Operations Skills ecosystem. Lead the transformation of Operations SOPs into reusable AI agent skills and workflows. Establish and manage a centralized SOP Platform integrating SOPs, system Knowledge Bases (KBs), and operational knowledge assets. Drive the creation of a single source of truth for operational knowledge across Group Operations. Ontology & Knowledge Graph Development Design and develop ontology, taxonomy, metadata, and knowledge graph frameworks linking business processes, SOPs, controls, and system functionalities. Enable contextual knowledge discovery and reusable knowledge assets for both AI Agents and Operations users. Define knowledge standards and governance requirements to ensure consistency and scalability. AI Enablement & Knowledge Management Drive AI readiness by establishing high-quality operational knowledge assets required for AI Agent deployment. Lead the conversion of SOPs into agent-consumable skills and support AI-powered workflow orchestration. Partner with Technology teams to integrate knowledge assets into AI platforms and solutions. Stakeholder Management & Governance Engage stakeholders across Operations, Technology, Risk, Data, and Business functions to drive alignment and adoption. Establish governance, controls, risk management, and operating model requirements for the SOP Platform and AI knowledge ecosystem. Drive issue resolution, prioritization, change management, and platform adoption. Continuous Improvement Identify opportunities to improve knowledge management, operational efficiency, and AI adoption across Group Operations. Monitor platform effectiveness, knowledge quality, and user adoption metrics. ### Requirements Degree in Business, Information Systems, Computer Science, Knowledge Management, Engineering, or related discipline. Minimum 8 years of experience in Operations Transformation, Digital Transformation, Knowledge Management, Business Analysis, or Technology Delivery. Experience managing large-scale transformation initiatives involving Operations and Technology stakeholders. Strong understanding of SOP frameworks, process mapping, knowledge management, taxonomy, ontology, and metadata concepts. Familiarity with AI, GenAI, AI Agents, Knowledge Graphs, RAG architecture, or workflow automation platforms is advantageous. Strong stakeholder management, communication, and influencing skills. Self-driven with strong project management and problem-solving capabilities. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. ### Location DBS Asia Central Job: Operations Schedule: Regular Employee Status: Full time ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Singapore - Central[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Singapore---Central/AVP--Digital-Transformation-Specialist--Operations-COEs---Group-Ops-Capability-Centre--GOCC---Group-COO_WD87661) ## More jobs at DBS ### [VP, Doc Check Team Lead, Trade Operations, IBG Operations (IBGO), Group COO](https://jobs.opennash.com/companies/dbs/jobs/bb68f790a7be4c53209c/) Singapore - Central ### [(One-Year Direct Contract) Product Owner cum Business Analyst, Finance COO, Group Finance](https://jobs.opennash.com/companies/dbs/jobs/4960a157e89912fa9027/) Singapore - Central ### [1-Year Bank Direct Contract, Group Early Intervention & Workout Account Manager, Risk Management Group](https://jobs.opennash.com/companies/dbs/jobs/7225d243a6e6cc817107/) Singapore - Central ### [1-Year DBS Direct Contract- Asset and Liability Risk - Market & Liquidity Risk, Risk Management Group](https://jobs.opennash.com/companies/dbs/jobs/6311d6872ee649df6c60/) Singapore - Central ### [AVP, AI Engineer, Global Financial Market Technology, Group Technology](https://jobs.opennash.com/companies/dbs/jobs/0cab98814b92babd46a9/) Singapore - Central ## Similar jobs at other companies ### [AVP, Digital Innovation and Transformation](https://jobs.opennash.com/companies/hsbc-holdings/jobs/a18f76e6ff4f66b65f9f/) HSBC Holdings · Taguig, National Capital Region, Philippines ### [Project Executive – Operations & Digital Transformation](https://jobs.opennash.com/companies/siemens/jobs/fe30e41c79915ce717c0/) Siemens ### [AVP, Digital Engineering](https://jobs.opennash.com/companies/cvs-health/jobs/6472021e1121ddeb1f87/) CVS Health · Woonsocket, RI ### [Digital Transformation Intern - COMOS](https://jobs.opennash.com/companies/siemens/jobs/26287d03663f439947a2/) Siemens ### [Program Manager, Digital Transformation](https://jobs.opennash.com/companies/sandisk/jobs/99aa632d1588699623ed/) Sandisk OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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