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DBS · Taipei

# Business Analyst? Technology & Operations (T&O)

Taipei Operations 

Listed on DBS’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Taipei/Business-Analyst---Technology---Operations--T-O-_WD83171)

[OpenNash Jobs](https://jobs.opennash.com/) / [DBS](https://jobs.opennash.com/companies/dbs/) / Business Analyst? Technology & Operations (T&O)

## Job description

### Overview

Technology & Operations (T&O) enables and supports the bank through a secure, efficient, and resilient technology foundation. With a focus on service quality, operational excellence, governance, people capability, and innovation, Group T&O manages core banking operational processes and delivers technology services across multiple banking channels to support business objectives.

### Key Responsibilities
- Provide application and production support for Institutional Banking Group (IBG), payment utility platforms, and branch service systems, with a focus on system availability and operational stability
- Serve as a subject matter resource for business users, operations teams, and technology partners across local and regional markets
- Support system enhancements, new functionality, and ongoing application maintenance in alignment with business priorities
- Gather, analyze, and document business requirements and end‑to‑end processes, translating them into clear functional and technical specifications
- Collaborate with stakeholders including business, development, quality assurance, and infrastructure teams throughout solution delivery
- Facilitate discussions to ensure business requirements are accurately understood and reflected in system design and implementation
- Support production incidents, participate in root‑cause analysis, and contribute to timely and effective issue resolution
- Assist in monitoring system performance, capacity, and reliability against agreed service levels
- Participate in Agile delivery activities such as sprint planning, backlog refinement, user story definition, and delivery tracking
- Work with regional and global partners to support consistent service delivery, standards adherence, and continuous improvement Requirements Experience in business analysis, application support, or a related techno‑functional role supporting enterprise systems
- Demonstrated ability to analyze complex business or operational processes and communicate requirements clearly Experience in requirements gathering, process documentation, and functional specification development
- Familiarity with Agile delivery methodologies and collaboration tools such as JIRA and Confluence Exposure to Institutional Banking, payment systems, or branch operations is beneficial but not mandatory
- Strong communication and stakeholder‑engagement skills, with the ability to work effectively with both technical and non‑technical partners
- Ability to work both independently and collaboratively in a structured, professional environment Location: Taipei Hub - 13F Job: Technology Schedule: Regular Employee Status: Full time

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 16, 2026
- Last checked: Oct 18, 2026
- Listed for: 94 days
- Location: Taipei[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Taipei/Business-Analyst---Technology---Operations--T-O-_WD83171)

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