[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All DBS jobs](https://jobs.opennash.com/companies/dbs/) · [Search jobs](/search/)

DBS · Amalapuram

# Senior Officer, Branch Operations and Service Head, Consumer Banking Group

Amalapuram Senior individual contributor Finance & Accounting 

Listed on DBS’s official careers site. Posted September 18, 2026. Check that it is still open and apply there.
[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Amalapuram/Senior-Officer--Branch-Operations-and-Service-Head--Consumer-Banking-Group_WD87746)

[OpenNash Jobs](https://jobs.opennash.com/) / [DBS](https://jobs.opennash.com/companies/dbs/) / Senior Officer, Branch Operations and Service Head, Consumer Banking Group

## Job description

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage.

Our financial solutions are not only the best in the business - they were made just right for you.

### Responsibilities
- Oversee the day-to-day operations and service delivery of the branch network within the assigned region or portfolio
- Ensure efficient and effective branch operations, including cash management, transaction processing, and customer service
- Develop and implement strategies to enhance customer experience and drive service excellence
- Manage and lead a team of branch personnel, including performance management, training, and development
- Collaborate with other business units and support functions to align branch operations with the overall business objectives
- Monitor and analyze branch performance metrics, identify areas for improvement, and implement corrective actions
- Ensure compliance with all relevant policies, procedures, and regulatory requirements
- Contribute to the development and implementation of branch network strategies and initiatives

### Requirements
- Demonstrated leadership skills and the ability to manage and motivate a team Excellent problem-solving and decision-making skills, with the ability to analyze data and identify solutions
- Strong communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and stakeholders
- Proficient in using relevant banking systems and technology
- Ability to work under pressure and adapt to changing business requirements Commitment to delivering high-quality customer service and driving continuous improvement Location: Amalapuram Job: Operations Schedule: Regular Employee Status: Full time

## At a glance
- Posted by the employer: Sep 18, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 30 days
- Location: Amalapuram[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Amalapuram/Senior-Officer--Branch-Operations-and-Service-Head--Consumer-Banking-Group_WD87746)

## More jobs at DBS

### [, Home Advice Specialist, Consumer Banking](https://jobs.opennash.com/companies/dbs/jobs/1d1a47aee6c2d2074b38/)

One Island East

### [ALYST, Quality Management, Credit Card Customer Centre, T&O](https://jobs.opennash.com/companies/dbs/jobs/360fb03b7500b32819b2/)

Taipei

### [ALYST, Specialist, Business Development - Consumer Lending, Consumer Banking](https://jobs.opennash.com/companies/dbs/jobs/8c562153c0983e1d07d1/)

Bangalore

### [ALYST, Specialist, Business Development - Consumer Lending, Consumer Banking](https://jobs.opennash.com/companies/dbs/jobs/232d32c370e28b630e5f/)

New Delhi

## Similar jobs at other companies

### [Branch:Branch Relationship Officer-Service](https://jobs.opennash.com/companies/axis-bank/jobs/163fc14bd8ff8da685ee/)

Axis Bank · Ahmedabad

### [Branch:Branch Relationship Officer-Service](https://jobs.opennash.com/companies/axis-bank/jobs/4222350a882f3e788091/)

Axis Bank · Bangalore

### [Client Support Officer, Integrated Service Operations](https://jobs.opennash.com/companies/ntt/jobs/c374fe6305bcf0da68c5/)

NTT · Bangkok, Thailand

### [ABHFL - Branch Operations & Service Manager - Indore](https://jobs.opennash.com/companies/grasim-industries/jobs/2d3f76e61d0a73f4c297/)

Grasim Industries · Madhya Pradesh

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)