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DBS · Kwun Tong

# Senior Officer/Officer, Specialist, Operations, Account Services, Corporate Banking Group Operations

Kwun Tong Senior individual contributor Finance & Accounting 

Listed on DBS’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Kwun-Tong/Senior-Officer-Officer--Specialist--Operations--Account-Services--Corporate-Banking-Group-Operations_WD82135)

[OpenNash Jobs](https://jobs.opennash.com/) / [DBS](https://jobs.opennash.com/companies/dbs/) / Senior Officer/Officer, Specialist, Operations, Account Services, Corporate Banking Group Operations

## Job description

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibility
- Perform customer setup and maintenance for internet enterprise banking services with accuracy and timeliness
- Provide 2nd level client services. Handle customer complaints and resolve / escalate problems in an efficient manner
- Handle the day-to-day operations. Perform checking on work done, reconciliation of General Ledger accounts, preparation of transaction and miscellaneous reports, etc.
- Comply with statutory rules and Audit / Risk Management guidelines. Report any suspicious / outstanding transaction or incident to supervisor, Department Head and other relevant parties
- Participate in UAT for new enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
- Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job related training, etc.
- Handle regular and ad hoc tasks as designed by supervisor and Department Head
- Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if required Requirement
- Degree or related Diploma are preferred
- At least 2 years of relevant working experience in banking operations and practices
- Good knowledge and experience of banking operations and account services processing
- Cash products’ knowledge and Operational skills
- Accuracy and thoroughness in work
- Good senses of risk control and management
- Result and customer service oriented
- Self-motivated with good analytical mind and problem-solving skills
- Good team player, supportive and flexible to take up departmental tasks
- Good PC knowledge and skills

Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.

### Location

Two Harbour Square Job: Operations Schedule: Regular Employee Status: Full time

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 16, 2026
- Last checked: Oct 18, 2026
- Listed for: 94 days
- Location: Kwun Tong[Apply on DBS’s careers site →](https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Kwun-Tong/Senior-Officer-Officer--Specialist--Operations--Account-Services--Corporate-Banking-Group-Operations_WD82135)

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