[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Cummins jobs](https://jobs.opennash.com/companies/cummins/) · [Search jobs](/search/) Cummins # Edge Platforms Leader Mx And Latam Hybrid Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there. [Apply on Cummins’s careers site →](https://cummins.jobs/virtual-mex/edge-platforms-leader-mx-and-latam/94F10177DC014F40BBB3F4047D68D9E1/job/) [OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / Edge Platforms Leader Mx And Latam ## Job description IT Operations Support Specialist ### Senior - We are seeking an experienced ### IT Operations Support Specialist - Senior to join our Information Technology team in San Luis Potosí, Mexico. The successful candidate will provide operational support and service ownership for Edge Platforms solutions across Mexico and LATAM, partnering with business stakeholders, vendors, and global IT teams to deliver secure, reliable, and high-performing technology services. This position follows a hybrid work model. ### Job Summary Responsible for the operational support, governance, and service ownership of Edge Platforms solutions across Mexico and LATAM, including Application Hosting, Storage Services, MDaaS, and Manufacturing IT environments. Ensures service reliability, security, operational excellence, and continuous improvement while partnering with business stakeholders, vendors, and global IT teams to deliver technology services aligned with business objectives. Leads incident, problem, and change management activities, drives process standardization across the region, and provides technical guidance and operational oversight to support teams. Supports infrastructure modernization initiatives, capacity planning, asset management, and continuous improvement efforts to deliver stable, secure, and scalable technology services. ### Preferred Qualifications - ITIL Foundation Certification. - VMware Certification. - Experience with server and storage infrastructure. - Understanding of cybersecurity principles and controls. - Experience working within global IT organizations. ### Preferred Competencies - Communicates Effectively - Plans and Aligns - Directs Work - Drives Results - Tech Savvy - Optimizes Work Processes - Collaborates - Ensures Accountability - Customer Focus - Decision Quality - Manages Complexity - Action Oriented In this role, you will make an impact in the following ways: - Provide operational support and service ownership for Edge Platform services across Mexico and LATAM. - Ensure service availability, reliability, performance, and security for Application Hosting, Storage Services, MDaaS, and Manufacturing IT environments. - Provide operational oversight and governance for Incident, Problem, and Change Management processes, ensuring service providers deliver high-quality support and adhere to established standards and service levels. - Partner with business stakeholders, global IT teams, and third-party vendors to deliver technology services aligned with business objectives. - Support infrastructure lifecycle management, including capacity planning, technology refreshes, and modernization initiatives. - Monitor service performance and drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction. - Develop and maintain operational procedures, standards, and technical documentation. - Provide technical guidance and operational oversight to support teams and service providers. - Support asset management activities, ensuring compliance with corporate governance, cybersecurity, and audit requirements. - Participate in root cause analysis and corrective action planning for critical incidents. - Drive standardization of operational processes and best practices across LATAM. - Support manufacturing operations by ensuring critical infrastructure and technology services remain stable, secure, and available. ### Education, Licenses, Certifications Bachelor’s degree in one of the following disciplines: - Computer Science - Information Technology - Software Engineering - Computer Systems Engineering - Telecommunications Engineering - Information Systems - Related technical disciplines ### Experience At least 10 years of experience in Information Technology, Infrastructure Services, Manufacturing IT, Operations Support, or related disciplines. To be successful in this role, you will need: + 10+ years of experience supporting enterprise IT infrastructure and operational services. - Strong experience with Windows Server administration and virtualization technologies. - Experience with Application Hosting, Storage Infrastructure, and Enterprise Backup solutions. - Knowledge of Active Directory and Endpoint Management technologies. - Experience supporting Manufacturing IT or industrial environments. - Strong understanding of Incident, Problem, Change, and Service Request Management processes. - Experience working within ITIL-based service management environments. - Experience managing third-party vendors and service providers. - Knowledge of infrastructure lifecycle management, asset management, and capacity planning. - Strong troubleshooting, analytical, and root cause analysis skills. - Advanced English proficiency. - Fluent Spanish proficiency ### Job Systems/Information Technology ### Organization Cummins Inc. ### Role Category On-site with Flexibility ### Job Type Exempt - Experienced ### ReqID 2436815 ### Relocation Package No 100% On-Site No ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 7 days - Work arrangement: Hybrid[Apply on Cummins’s careers site →](https://cummins.jobs/virtual-mex/edge-platforms-leader-mx-and-latam/94F10177DC014F40BBB3F4047D68D9E1/job/) ## More jobs at Cummins ### [2027 Early Career Apprentice](https://jobs.opennash.com/companies/cummins/jobs/4c5e899007d6e256c826/) ### [2027 Undergraduate Corporate Responsibility Internship](https://jobs.opennash.com/companies/cummins/jobs/9a018c13ce17ffee68fb/) ### [2027 Undergraduate Health Safety And Environmental Hse Intern](https://jobs.opennash.com/companies/cummins/jobs/e03af2ea1b3688b01ca3/) ### [2439347 Analista Sr De Impuestos De Nómina](https://jobs.opennash.com/companies/cummins/jobs/66d1d29c9b2607ba9d30/) ### [3Rd Shift Health Safety And Environmental Tech Level Iv Offc](https://jobs.opennash.com/companies/cummins/jobs/2855c2813f8d690a3f24/) ## Similar jobs at other companies ### [Google Edge Mid Market Delivery Exec](https://jobs.opennash.com/companies/accenture/jobs/ebc0e0ca25d94e64b160/) Accenture ### [Google Edge Mid Market Delivery Executive](https://jobs.opennash.com/companies/accenture/jobs/dc3ba15de7121a69a4d6/) Accenture ### [Industrial Edge Integration Engineer - Physical AI hub, Kitchener](https://jobs.opennash.com/companies/siemens/jobs/e78b8426fb61a5369de4/) Siemens ### [Robotics Engineer - Edge Runtime, Physical AI Hub, Kitchener](https://jobs.opennash.com/companies/siemens/jobs/e8ea879af2794e9ac57d/) Siemens ### [Head of Strategy LATAM](https://jobs.opennash.com/companies/siemens-energy/jobs/221dd7b3e655b23f314d/) Siemens Energy OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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