[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Cummins jobs](https://jobs.opennash.com/companies/cummins/) · [Search jobs](/search/) Cummins # Customer Quality Analyst Manufacturing & Production Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there. [Apply on Cummins’s careers site →](https://cummins.jobs/pune-ind/customer-quality-analyst/37D67B5F8A794422A8A9C40C45FDA97E/job/) [OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / Customer Quality Analyst ## Job description ### Job Summary The Customer Quality Analyst will support the business to advocate for internal and external customers in resolving product quality, supply chain quality and process quality related issues. ### Key Responsibilities Develops understanding of customer expectations and requirements for quality with the support of senior quality members. Contributes and supports closing action plans for customer quality issues including product, supply chain or process related. Uses Customer Centric metrics to prioritize customer quality issues. With supervision, develops external relationships and supports developing external quality communications. Contributes to process improvement efforts. Supports the identification of problems, prioritization of actions and may lead Six Sigma projects or continuous improvement actions. Supports the implementation of the vision and strategy for the Customer Quality organization. ### Competencies Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. ### Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear. ### Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented. ### Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”). Ensures results/impact from temporary effort are fully realized as possible. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Builds networks - Effectively building formal and informal relationship networks inside and outside the organization. Drives vision and purpose - Painting a compelling picture of the vision and strategy that motivates others to action. Ensures accountability - Holding self and others accountable to meet commitments. ### Quality Influence - Ability to recognize stakeholders, create a forum to professionally extract stakeholder perspectives, drive and engage in constructive conflict, and to influence outcomes in order to ensure Cummins makes a balanced decision inclusive of Quality priorities. Quality 4.0 - Leverages cloud-based systems and digitization to drive improved quality outcomes. Knowledge and application of Quality 4.0 (Q4.0) and digitization of quality management. Examples of Q4.0 are cloud native software applications, digital twin, simulation, adaptive intelligence and connected systems. ### Education, Licenses, Certifications College, university, or equivalent degree required, Engineering or a related technical or scientific subject preferred. This position may require licensing for compliance with export controls or sanctions regulations. ### Experience Minimal to intermediate level of experience required. ### Additional Experience Required: Spanish Language Proficiency is a must. Should be at level of B2 – Mid to Upper Intermediate. ### Shift timings 5pm to 2am This role is hybrid ### Job Quality ### Organization Cummins Inc. ### Role Category On-site with Flexibility ### Job Type Exempt - Experienced ### ReqID 2438443 ### Relocation Package No 100% On-Site No ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 7 days[Apply on Cummins’s careers site →](https://cummins.jobs/pune-ind/customer-quality-analyst/37D67B5F8A794422A8A9C40C45FDA97E/job/) ## More jobs at Cummins ### [1St Shift Training Associate Level Iii Manufacturing](https://jobs.opennash.com/companies/cummins/jobs/19285b55ead95cf02436/) ### [Cnc Machinist Remanufacturing](https://jobs.opennash.com/companies/cummins/jobs/d6a9d7e3cc864a997581/) ### [Dwu Cmep Assembly Blockline Team Associate Special Assignment 3Rd Shift](https://jobs.opennash.com/companies/cummins/jobs/7f981bd656abe30b969a/) ### [Dwu Cmep Quality Assembly Production Team Associate Special Assignment 2Nd Shift](https://jobs.opennash.com/companies/cummins/jobs/bb65a9a7d5526117b6dd/) ### [General Assembly 1St Shift](https://jobs.opennash.com/companies/cummins/jobs/f65c6a6d99f88c2c109d/) ## Similar jobs at other companies ### [Customer Quality Engineer](https://jobs.opennash.com/companies/sandisk/jobs/c455dd5d5d9ac79c39e2/) Sandisk ### [Quality Manager Mobility Customer Services](https://jobs.opennash.com/companies/siemens/jobs/0a3a0e75a3eeaa7958e1/) Siemens ### [Quality Auditing Analyst](https://jobs.opennash.com/companies/accenture/jobs/4b4da1c2a47ad31c8124/) Accenture ### [Quality Analyst](https://jobs.opennash.com/companies/wilmar-international/jobs/02892530ce227fe23471/) Wilmar International ### [Quality Analyst - Chemistry](https://jobs.opennash.com/companies/wilmar-international/jobs/038a65085e9a9ddb6ba4/) Wilmar International OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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