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Cummins

# Engine Field Service Engine Workshop Technician

Skilled Trades & Maintenance 

Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there.
[Apply on Cummins’s careers site →](https://cummins.jobs/accra-gha/engine-field-service-engine-workshop-technician/14D4E1CA05D7481997BF4C8684472AF5/job/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / Engine Field Service Engine Workshop Technician

## Job description

We are looking for a talented Engine Field Service Technician / Engine Workshop Technician to join our team specializing in Service for our Service Operations Department in Ghana. In this role, you will make an impact in the following ways:
- Deliver reliable, high‑quality diagnosis, repair, overhaul, and rebuilds on complex engine products at customer sites, ensuring minimal downtime and maximum equipment availability.
- Act as the primary technical specialist and trusted customer contact, providing expert support on complex field issues and reinforcing confidence in the company’s service capability.
- Build and maintain strong, productive customer relationships by responding promptly to service needs and consistently delivering efficient, customer‑focused solutions.
- Apply specialized tools, documented procedures, and company policies to safely and accurately execute complex repairs and preventative maintenance to defined standards.
- Identify, escalate, and collaborate on unresolved technical issues with product specialists or supervisors to ensure effective resolution and continuous improvement.
- Coach, guide, and support technicians and apprentices through knowledge transfer, work direction, and review of repair plans, strengthening overall team capability.
- Ensure accurate and timely completion of all service documentation, including service worksheets, timesheets, warranty claims, and quality records.
- Actively identify additional service and sales opportunities while maintaining strict adherence to Health, Safety, and Environmental policies and ensuring service vehicle and tools are kept to a high standard. To be successful in this role you will need the following:
- Strong diagnostic capability, including the ability to translate customer complaints into structured troubleshooting plans, use guided workflows and specialized mechanical/electronic tools, validate repairs, and accurately document outcomes in business systems.
- Proficient use of electronic service tools and software, with the ability to select the correct tool set, interpret results, and determine effective next steps for timely service resolution.
- In‑depth understanding of engine systems and their interactions, enabling accurate analysis and repair of complex electrical and mechanical systems using service publications, measurements, and OEM documentation.
- Disciplined execution of quality repairs, maintenance, documentation, and technical escalation processes, ensuring work is completed safely, efficiently, within standard repair times, and with complete, traceable service records.

### Education/ Experience
- Apprentice Trained Engine Technician (Preferred).
- Vocational diploma from relevant technical institution.
- Locally valid driving permit.
- Basic level field service work experience.
- Intermediate level knowledge of and/or experience with engine products.
- Customer service experience.
- This position may require licensing for compliance with export controls or sanctions regulations.

### Job

Service

### Organization

Cummins Inc.

### Role Category

On-site with Flexibility

### Job Type

Technician

### ReqID

2425558

### Relocation Package

No 100% On-Site No

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 99 days[Apply on Cummins’s careers site →](https://cummins.jobs/accra-gha/engine-field-service-engine-workshop-technician/14D4E1CA05D7481997BF4C8684472AF5/job/)

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