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Cummins

# Product Support Advisor Psa

Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there.
[Apply on Cummins’s careers site →](https://cummins.jobs/karratha-aus/product-support-advisor-psa/99ADEBE75943427B8E0E84D131E3485F/job/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / Product Support Advisor Psa

## Job description

This role will be suited to someone who is highly skilled and customer focused, ideally you would be a technician who enjoys a challenge and is capable of operating autonomously whilst delivering world class results.

### Key responsibilities of the role

The responsibilities of the Key Personnel (Product Support Advisor) shall include, but not be limited to the following:
- Provide application support and maintenance advice for all equipment powered by Cummins engines.
- Act as asubject matter expert and provide on-the-job training for the principal's maintenance personnel. This will include coaching maintainers unfamiliar with the machines in routine maintenance and diagnostic techniques.
- Assist the Principal in the supervision of equipment servicing.
- Assist with parts interpretations and resolving of parts sourcing issues.
- Plan, arrange and supervise work within the scope of site contracts on all Cummins supported equipment. This shall include, but not be limited to, the warranty work and major component changes.
- Ensure minimum downtime on all Cummins powered machinery on Site.
- Conduct regular inspections in Cummins engines, proactively report on early fault detection and schedule work with maintenance planners,
- Drive product improvement initiatives, influence Site maintainers with current Cummins recommendations and, upon the principal’s approval, complete Cummins product improvements on equipment powered by Cummins engines.
- Provide condition reports on each serviced unit completed.
- Follow the Principal’s service schedules.

### Skills & experience

+ 2yrs post trade experience + 2yrs experience working on Cummins HHP engines
- Personal commitment to HSE and leading an interdependent safety culture
- Diesel trade qualification
- HHP experience
- Strong influencer and interpersonal skills
- Team building approach
- Proficient computer skills
- Onsite mining experience
- A mature attitude, organized and methodical approach to work
- Problem solver and ability to work autonomously
- Movex competency (Preferred but not essential) Reporting to the Operations Manager, this is a FIFO (Perth) position on an 8:6 back to back roster!

The role will be to support Rio Tinto at their Robe Valley Operations incorporating Mesa A and Pannawonica Mine sites. The HHP product consists of a fleet of Komatsu 830E Haul trucks, Komatsu WA1200 Loaders, Hitachi EX3600 Diggers and drills. The mine site is located approximately 160kms south of Karratha.

### Job

Service

### Organization

Cummins Inc.

### Role Category

On-site with Flexibility

### Job Type

Technician

### ReqID

2426365

### Relocation Package

No 100% On-Site Yes Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 99 days[Apply on Cummins’s careers site →](https://cummins.jobs/karratha-aus/product-support-advisor-psa/99ADEBE75943427B8E0E84D131E3485F/job/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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