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Cummins

# Service Repair Order Management Specialist Mwd

Hybrid Skilled Trades & Maintenance 

Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there.
[Apply on Cummins’s careers site →](https://cummins.jobs/nuernberg-deu/service-repair-order-management-specialist-mwd/082A076A163849B7B83872FA083AB82A/job/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / Service Repair Order Management Specialist Mwd

## Job description

We are looking for a talented Service & Repair Order Management Specialist (m/w/d) to join our team specializing in Supply Chain Planning for our Planning & Logistics EU Department in Nürnberg, Bayern, Germany. This position is based on a 40-hour work week and follows a hybrid working model with 50% on-site presence. In this role, you will make an impact in the following ways:
- Manage end-to-end Service & Repair orders from customer request through invoicing and closure.
- Act as the primary contact for customers, suppliers, and internal stakeholders on repair and warranty matters.
- Review and validate warranty eligibility for repair requests.
- Maintain the Service & Repair mailbox and open order management list.
- Obtain supplier repair quotations and provide information to Sales for customer quotations.
- Create and manage supplier purchase orders and requisitions.
- Coordinate with Engineering and Product Management on repair assessments and reports.
- Manage RMA processes, including tracking, returns, traceability, credit notes, and invoicing.
- Drive timely communication and status updates to customers on open repairs and support the Quality department for warranty claims.
- Communicates with staff from other functional areas such as sales, warehouse and logistics to confirm the status of orders and resolve customer queries.

### Education/ Experience
- College, university, or equivalent degree in Supply Chain, Logistics, Business Administration, or a related field.
- Fluent in English and German.
- Proficient in Microsoft Excel and other MS Office applications for data analysis and presentation.
- Basic working knowledge of ERP systems.
- Experience in customer order management, customer-facing roles, or operational environments.
- This position may require licensing for compliance with export controls or sanctions regulations. Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate. To be successful in this role you will need the following:
- Strong collaboration and communication skills, with the ability to build effective partnerships and communicate clearly with diverse stakeholders.
- Adaptability and resilience to thrive in a dynamic, fast-paced, and continuously changing environment.
- Self-motivated and proactive, capable of working independently and taking ownership of tasks and deliverables.
- Detail-oriented and organized, with a passion for working in a global automotive production and development environment.

### Job

Supply Chain Planning

### Organization

Cummins Inc.

### Role Category

On-site with Flexibility

### Job Type

Exempt - Experienced Min Salary €59760 Max Salary €89640

### ReqID

2433514

### Relocation Package

No 100% On-Site No

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 7 days
- Work arrangement: Hybrid[Apply on Cummins’s careers site →](https://cummins.jobs/nuernberg-deu/service-repair-order-management-specialist-mwd/082A076A163849B7B83872FA083AB82A/job/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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