[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Cummins jobs](https://jobs.opennash.com/companies/cummins/) · [Search jobs](/search/) Cummins # It Operations Support Specialist IT & Infrastructure Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there. [Apply on Cummins’s careers site →](https://cummins.jobs/perth-aus/it-operations-support-specialist/2968231BCFA24AACA1C2C24CCE6E27BF/job/) [OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / It Operations Support Specialist ## Job description The IT Support Specialist works independently to deliver advanced IT and Manufacturing IT (MFG IT) operational support, ensuring system availability, efficiency, and reliability while driving continuous improvement across services. This role is based out of our office in Perth. In this role, you will make an impact in the following ways: Operations & Advanced Troubleshooting - Provide Tier 2/3 local and remote hardware, software, network, and server support across corporate and manufacturing locations. - Diagnose and manage system compliance tools (Antivirus, Tanium, SOTI, Macrium, WSUS). - Support server infrastructure, hosted applications, and lead remote teams during major incident resolutions. ### Perform full device life cycle management - OS installation, provisioning, deployment, backup/recovery, and decommissioning. ### Service Management & Governance - Manage incidents and requests from initiation through closure, maintaining high customer satisfaction and SLA compliance. - Enforce Cummins IT governance, security standards, and operational guidelines. - Author and update Standard Operating Procedures (SOPs) and technical knowledge base documentation. ### Project Delivery & Vendor Management - Serve as an active project team member executing IT service line deliverables using standard Project Management tools. - Coordinate and supervise third-party vendors and contractors for onsite installations and hardware activities. - Travel to regional Cummins facilities on short notice for critical hands-on operational or project tasks. ### Continuous Improvement - Analyze support trends to drive root-cause analysis and preventive measures. - Apply continuous improvement tools (e.g., Six Sigma) to enhance service delivery efficiency and reduce operational costs To be successful in this role you will need the following: - Associate Degree, relevant industry training, or certifications preferred. - ITIL knowledge or certification desirable. - MCSE certification preferred. - Excellent written and verbal communication skills are required + 5 Plus years of experience in a similar role ### Compensation and Benefits - Competitive salary package - Income Protection continuance insurance - Discounts with select private health insurance, PC software/hardware and a range of vehicles. - Annual remuneration review - Participation in an annual variable compensation (bonus) program - A range of personal and professional benefits - Onsite parking - Employee Assistance Program available to employees - Paid Parental leave (Conditions apply) _At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._ ### Experience 5 years of experience is preferred. Effectively balances and transitions between multiple IT functions and shifting priorities to meet business needs and SLA commitments. Engages with customers to capture requirements, manage expectations, and prioritise work based on criticality and overall business impact. ### Job Systems/Information Technology ### Organization Cummins Inc. ### Role Category On-site with Flexibility ### Job Type Exempt - Entry Level ### ReqID 2434319 ### Relocation Package No 100% On-Site No ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 7 days[Apply on Cummins’s careers site →](https://cummins.jobs/perth-aus/it-operations-support-specialist/2968231BCFA24AACA1C2C24CCE6E27BF/job/) ## More jobs at Cummins ### [2027 Undergraduate It Internship](https://jobs.opennash.com/companies/cummins/jobs/c77e571d1d35ed31d450/) ### [Information Technology Summer Internship Positions](https://jobs.opennash.com/companies/cummins/jobs/e46f05d84bd580b5de6a/) ### [It Applications Analyst Principal Wms](https://jobs.opennash.com/companies/cummins/jobs/6b322172791e6e722cee/) ### [It Business Analyst Senior](https://jobs.opennash.com/companies/cummins/jobs/021b2e3515ea302bc910/) ## Similar jobs at other companies ### [Operations Support Officer](https://jobs.opennash.com/companies/wilmar-international/jobs/b040dde51387ff76c6bf/) Wilmar International ### [Service Delivery Manager – IT Operations & Support Services](https://jobs.opennash.com/companies/siemens/jobs/acad12b6c0e8a08cec3e/) Siemens ### [Werkstudent (w/m/d) – Seller Operations & Marketplace Support](https://jobs.opennash.com/companies/siemens/jobs/c1ee0f1eaaee98963527/) Siemens ### [Staff Engineer Salesforce Production Support Ai Operations Bengaluru Karnataka India](https://jobs.opennash.com/companies/equinix/jobs/e56f50e669f8c66ba9d2/) Equinix ### [Lead, Support Operations](https://jobs.opennash.com/companies/shopify/jobs/84fd253e8b212b33541e/) Shopify OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)