[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Cummins jobs](https://jobs.opennash.com/companies/cummins/) · [Search jobs](/search/)

Cummins

# Product Support Advisor Fifo

Listed on Cummins’s official careers site. Listed as of October 17, 2026. Check that it is still open and apply there.
[Apply on Cummins’s careers site →](https://cummins.jobs/newman-aus/product-support-advisor-fifo/8488EF5D2BF04567B96DA39B2187025F/job/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Cummins](https://jobs.opennash.com/companies/cummins/) / Product Support Advisor Fifo

## Job description

In this role, you will make an impact in the following ways:
- Perform advanced diagnostics, repairs, overhauls, and rebuilds on Cummins High Horsepower engines in a field‑service environment with minimal supervision.
- Support Rio Tinto’s mining operations by ensuring maximum fleet availability, reliability, and operational safety.
- Carry out scheduled and unscheduled preventative maintenance, following Cummins and OEM procedures.
- Interpret complex engine system interactions—including fuel systems, electronic controls, cooling, exhaust/aftertreatment, and driveline—to accurately identify and resolve root causes.
- Provide onsite customer support, manage expectations, and communicate technical outcomes clearly and professionally.
- Coach, mentor, and support junior technicians and apprentices, including reviewing repair plans, parts interpretation, and workflow accuracy.
- Complete all service documentation, warranty claims, technical notes, and diagnostic reports within Cummins systems.
- Identify potential sales or service opportunities, such as component upgrades, parts requirements, or preventative maintenance improvements.
- Maintain company tooling, equipment, and service vehicle in safe, clean operating condition.
- Comply with all Cummins and Rio Tinto Health, Safety & Environmental (HSE) requirements, participating actively in hazard reporting, Take 5s, and continuous safety improvement initiatives.
- Escalate complex technical issues through defined Cummins technical escalation channels to ensure timely and accurate resolution. To be successful in this role you will need the following:
- Significant field service experience with expert‑level technical capability in Cummins High Horsepower (HHP) engines (QSK19, QSK38, QSK50, QSK60).
- Proven experience working on large mining fleets, including:
- Komatsu 830E haul trucks
- Komatsu WA1200 loaders
- Komatsu PC550 excavators
- Hitachi EX5600‑7 excavators
- Ability to interpret and use Cummins INSITE, electronic diagnostic tools, technical publications, and troubleshooting workflows.
- Strong problem‑solving and decision‑making skills when working with high‑complexity systems and remote field conditions.
- Excellent communication skills with a strong customer‑service focus.
- Vocational trade qualification (Cert III Heavy Diesel or equivalent); Apprentice‑trained Engine Technician preferred.
- Valid driver’s license and ability to meet site access, medical, and compliance requirements.
- Safety‑first mindset with a strong commitment to following processes, assessing risk, and contributing to a zero‑incident workplace.

Rio Tinto Hope Downs 4 8/6 Roster Day shift Only HHP Experience Required Field Service Experience essential Looking after fleet Komatsu 830Es, Komatsu WA1200, Komatsu PC550, Hitachi EX5600-7

### Job

Service

### Organization

Cummins Inc.

### Role Category

On-site with Flexibility

### Job Type

Technician

### ReqID

2424871

### Relocation Package

No 100% On-Site No

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 99 days[Apply on Cummins’s careers site →](https://cummins.jobs/newman-aus/product-support-advisor-fifo/8488EF5D2BF04567B96DA39B2187025F/job/)

## More jobs at Cummins

### [2027 Early Career Apprentice](https://jobs.opennash.com/companies/cummins/jobs/4c5e899007d6e256c826/)

### [2027 Undergraduate Corporate Responsibility Internship](https://jobs.opennash.com/companies/cummins/jobs/9a018c13ce17ffee68fb/)

### [2027 Undergraduate Health Safety And Environmental Hse Intern](https://jobs.opennash.com/companies/cummins/jobs/e03af2ea1b3688b01ca3/)

### [2439347 Analista Sr De Impuestos De Nómina](https://jobs.opennash.com/companies/cummins/jobs/66d1d29c9b2607ba9d30/)

### [3Rd Shift Health Safety And Environmental Tech Level Iv Offc](https://jobs.opennash.com/companies/cummins/jobs/2855c2813f8d690a3f24/)

## Similar jobs at other companies

### [Advanced Application Support Engineer – Polarion Product (Remote)](https://jobs.opennash.com/companies/siemens/jobs/d916120f8779bc8d0044/)

Siemens 

### [Werkstudent (w/m/d) Commissioning Product & Technical Support](https://jobs.opennash.com/companies/siemens/jobs/5cad906273a1b687b729/)

Siemens 

### [Product Owner and CanopySense Senior Advisor in Vegetation Management](https://jobs.opennash.com/companies/edison-international/jobs/e737eef7f2dd4eace756/)

Edison International 

### [Senior Advisor Financial Planning Support](https://jobs.opennash.com/companies/national-bank-of-canada/jobs/7b4c42533255887e0ee3/)

National Bank of Canada 

### [Senior Advisor Lancements & Support ETF](https://jobs.opennash.com/companies/national-bank-of-canada/jobs/c4633cb05c50ef5ab5ff/)

National Bank of Canada 

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)