[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Cullen/Frost Bankers jobs](https://jobs.opennash.com/companies/cullen-frost-bankers/) · [Search jobs](/search/) Cullen/Frost Bankers · San Antonio, TX - One Frost # Mortgage Collection Representative San Antonio, TX - One Frost Full-time Listed on Cullen/Frost Bankers’s official careers site. Posted September 23, 2026. Check that it is still open and apply there. [Apply on Cullen/Frost Bankers’s careers site →](https://frostbank.wd5.myworkdayjobs.com/External/job/San-Antonio-TX---One-Frost/Mortgage-Collection-Representative_R261774) [OpenNash Jobs](https://jobs.opennash.com/) / [Cullen/Frost Bankers](https://jobs.opennash.com/companies/cullen-frost-bankers/) / Mortgage Collection Representative ## Job description ### Job Description It’s about process, progress, and people. Do others describe you as dependable and hardworking? Do you have a knack for paying attention to all the small details? Are your ready to facilitate all the moving pieces to help deliver a seamless experience? If so, being a Mortgage Collection Specialist with Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services. ### Who you are As a Mortgage Collection Specialist, you are our loan experience champion. You’ll be responsible for reaching out to customers to provide mortgage collection information and answer questions. You’ll use your detail-orientated approach to ensure documentation is in compliance and ensure proper follow up. You welcome a challenge and strive to continuously help others with integrity, caring and excellence in mind. ### What you’ll do - Handle every step of the mortgage collection process with the Frost customer to ensure accurate and quality service - Stay up to date with all mortgage collection policies and best rules of practice to maintain area expertise for all collection process - Answer all customer questions pertaining to their mortgage or the collection process to continue customer clarity and understanding through the entire process - Adhere to all mortgage and collection laws and regulations to ensure proper policies and steps are in place Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you’ll need: 2+ years of mortgage collection or related mortgage lending experience High school diploma Additional Preferred Skills: Bachelor’s degree - Demonstrated experience Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost. ## At a glance - Posted by the employer: Sep 23, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 25 days - Location: San Antonio, TX - One Frost - Employment type: Full-time[Apply on Cullen/Frost Bankers’s careers site →](https://frostbank.wd5.myworkdayjobs.com/External/job/San-Antonio-TX---One-Frost/Mortgage-Collection-Representative_R261774) ## More jobs at Cullen/Frost Bankers ### [Enterprise Risk Liaison II](https://jobs.opennash.com/companies/cullen-frost-bankers/jobs/8e2616ac30dd9c2cad82/) San Antonio, TX - One Frost ### [Enterprise Risk Supervisor](https://jobs.opennash.com/companies/cullen-frost-bankers/jobs/ddca96cf6744a7012bce/) San Antonio, TX - One Frost ### [Funds Transfer Specialist II](https://jobs.opennash.com/companies/cullen-frost-bankers/jobs/c887e9bbbac6a03ba1fe/) San Antonio, TX - One Frost ### [Loan Recovery Specialist](https://jobs.opennash.com/companies/cullen-frost-bankers/jobs/a168c84fa972461c17b3/) San Antonio, TX - One Frost ### [Model Validation Analyst II](https://jobs.opennash.com/companies/cullen-frost-bankers/jobs/8993f397962028d81966/) San Antonio, TX - One Frost ## Similar jobs at other companies ### [Mortgage Loan Servicing Representative in Kansas City, Missouri, 64106 | Operational at Commerce Bank](https://jobs.opennash.com/companies/commerce-bancshares/jobs/51636089d956d6fcc8c3/) Commerce Bancshares · Kansas City, Missouri ### [Mortgage Servicing Representative 1](https://jobs.opennash.com/companies/fnb/jobs/c19526ab5fa5dcc01906/) F.N.B. · Hermitage, PA ### [Mortgage Representative - Inside Sales](https://jobs.opennash.com/companies/mt-bank/jobs/978f2e4543bccab06776/) M&T Bank · Lake Oswego, OR ### [Mortgage Ln Officer](https://jobs.opennash.com/companies/huntington-bank/jobs/18eb3e1b5a83ed640547/) Huntington Bank · Lima, OH ### [Mortgage Loan Advisor](https://jobs.opennash.com/companies/huntington-bank/jobs/36d63df82f896350ef7b/) Huntington Bank · Dallas, TX OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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