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CTBC Financial Holding · Taipei

# 法金_數位客服規劃人員

Taipei Full-time 

Listed on CTBC Financial Holding’s official careers site. Posted November 28, 2025. Check that it is still open and apply there.
[Apply on CTBC Financial Holding’s careers site →](https://ctbcholding.wd3.myworkdayjobs.com/External/job/Taipei/-_JR5833)

[OpenNash Jobs](https://jobs.opennash.com/) / [CTBC Financial Holding](https://jobs.opennash.com/companies/ctbc-financial-holding/) / 法金_數位客服規劃人員

## Job description

中國信託商業銀行 Your Career Our Future 您準備好了嗎?歡迎加入法金數位革新之旅，一起打造『讓人驚艷的AI智慧服務』! 【工作內容】
- 規劃並設計智能客服對話流程及使用者旅程
- 參與法金各項AI客服導入與優化
- 客戶需求與相關數據分析

### 追踨AI技術趨勢，籍以提升客服自動化及服務品質 【資格條件】 ．工作經歷要求
- 1年以上工作經驗 ．學歷要求：碩士, 大學, 專科 ．科系要求：不拘 ．語文條件：英文: 聽/中等‧ 說/中等‧ 讀/中等 ‧寫/中等 【職缺資訊】 ．薪資待遇：面議（經常性薪資達4萬元或以上） ．職務屬性：全職 ．上班時段：日班,8:50-17:30 ．休假制度：依公司規定 ．工作地點：台北市南港區經貿二路168號 ．可上班日：一個月內 ．需求人數：1 ．管理責任：無 ．出差外派：無須出差 【其他條件】
- 熟悉客服流程，具備智能客服規劃或執行 1-2年 相關經驗
- 具英語溝通能力尤佳
- 對新技術具備熱情且擅長跨單位溝通，邏輯清晰，能把複雜變簡單

## At a glance
- Posted by the employer: Nov 28, 2025
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 325 days
- Location: Taipei
- Employment type: Full-time[Apply on CTBC Financial Holding’s careers site →](https://ctbcholding.wd3.myworkdayjobs.com/External/job/Taipei/-_JR5833)

## More jobs at CTBC Financial Holding

### [(公益)行銷企劃人員](https://jobs.opennash.com/companies/ctbc-financial-holding/jobs/618fe4e5afc0b2efe140/)

Taipei

### [(台北)客服實習生_個金(未提供實習學分)](https://jobs.opennash.com/companies/ctbc-financial-holding/jobs/ab07a6e951d62c06072e/)

Taipei

### [(子)作業規劃人員](https://jobs.opennash.com/companies/ctbc-financial-holding/jobs/b48224ff71ffe0d92ae7/)

Taipei

### [(子)保單作業人員](https://jobs.opennash.com/companies/ctbc-financial-holding/jobs/903c4647052cc5a820fe/)

Taipei

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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