[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Copart jobs](https://jobs.opennash.com/companies/copart/) · [Search jobs](/search/) Copart · GB Bedford - Franklin Court # Customer Resolution Account Executive GB Bedford - Franklin Court Full-time Sales Listed on Copart’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Copart’s careers site →](https://copart.wd12.myworkdayjobs.com/Copart/job/GB-Bedford---Franklin-Court/Customer-Resolution-Account-Executive_JR112323-1) [OpenNash Jobs](https://jobs.opennash.com/) / [Copart](https://jobs.opennash.com/companies/copart/) / Customer Resolution Account Executive ## Job description We are currently looking for a Customer Resolution Account Executive to join our Member Customer Relations team, based at our office in Bedford MK44 3JZ. As a Customer Resolution Account Executive, you will be key to the investigation and resolution of our registered members’ complaints. You will account manage open complaints and monitor the progress of complaints, including liaison with internal departments to ensure that the complaint is dealt with efficiently. You will aim to deliver high levels of internal and external customer service. The salary for this position is £29,476 per annum. ### What We're Looking For Previous experience in the motor trade, insurance, or customer service is beneficial but not essential. Strong communication skills with a professional telephone manner. Excellent problem-solving, decision-making, and complaint-handling abilities. Empathetic, customer-focused, and able to remain calm under pressure. Self-motivated, detail-oriented, and eager to learn. Proficient in Microsoft Office (Word & Excel). Able to work independently and collaboratively in a fast-paced environment. ### Key Responsibilities Manage complaints from receipt to resolution, ensuring timely responses and accurate record-keeping. Investigate complaints, make fair decisions, and process payments or finance actions where required. Escalate complex cases to the appropriate teams. Maintain complaint records and meet quality and service standards. Support continuous improvement of complaint-handling processes. Assist the Complaints Manager with reporting and performance monitoring. ### What we offer you in return Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion. ### Give Back Receive a paid day to volunteer for a charity of your choice. ### Health & Wellness Healthcare Cash Plan. ### Your Future Join our contributory workplace pension scheme for financial security. ### Investment Purchase shares in our global company at a discounted rate. ### Fitness & Health Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts. ### Life Assurance Enjoy peace of mind with our life insurance coverage. ### Exclusive Discounts Access our deals hub for savings on everyday purchases and family activities. #INDP1 Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 1, 2026 - Listed for: 5 days - Location: GB Bedford - Franklin Court - Employment type: Full-time[Apply on Copart’s careers site →](https://copart.wd12.myworkdayjobs.com/Copart/job/GB-Bedford---Franklin-Court/Customer-Resolution-Account-Executive_JR112323-1) ## Hiring at Copart - Open jobs: 597 - New in the last 7 days: After two weekly collections - Tracked since: Jul 13, 2026 [All Copart jobs](https://jobs.opennash.com/companies/copart/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Copart ### [Claims Settlement Advisor](https://jobs.opennash.com/companies/copart/jobs/9fef309ce071c948e17a/) GB Bedford - Franklin Court ### [Customer Service Representative](https://jobs.opennash.com/companies/copart/jobs/7521010fc0c8cd1233f0/) GB Bedford - Franklin Court ### [National Route Planner](https://jobs.opennash.com/companies/copart/jobs/d12dca187d4817e54df7/) GB Bedford - Franklin Court ### [Quality Assurance Advisor - MAT Cover](https://jobs.opennash.com/companies/copart/jobs/00ab7772bc99d1b36077/) GB Bedford - Franklin Court ### [Vehicle Image Engineer](https://jobs.opennash.com/companies/copart/jobs/f488dfb6e282375c936d/) GB Bedford - Franklin Court ## Similar jobs at other companies ### [Sales Account Executive / Executive-Senior](https://jobs.opennash.com/companies/fedex/jobs/f2998ef0df448014f575/) FedEx ### [Building Automation Solutions - Senior Sales Executive OR Account Executive](https://jobs.opennash.com/companies/siemens/jobs/ac71c7ee6c167ea52c21/) Siemens ### [Account Executive-Associate/Account Executive/Account Executive-Senior](https://jobs.opennash.com/companies/fedex/jobs/c7a5bf12a783b380d422/) FedEx ### [Account Resolution Officer](https://jobs.opennash.com/companies/standard-chartered/jobs/8ba4c255f82bf60974d1/) Standard Chartered · Guangzhou, CHN ### [Account Executive (Gaming)](https://jobs.opennash.com/companies/microsoft/jobs/48af39cdb89f2e961ffd/) Microsoft · Korea, Seoul OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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