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Contemporary Amperex Technology · 宁德市, 福建, 中国

# 运营客户支持专员

宁德市, 福建, 中国 

Listed on Contemporary Amperex Technology’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Contemporary Amperex Technology’s careers site →](https://app.mokahr.com/social-recruitment/catlhr/98098#/job/6e6efac9-9c38-45ce-b046-75802a39918a)

[OpenNash Jobs](https://jobs.opennash.com/) / [Contemporary Amperex Technology](https://jobs.opennash.com/companies/contemporary-amperex-technology/) / 运营客户支持专员

## Job description

### 岗位职责
- 负责客户支持体系日常运营，常态化开展服务运行质量监控、巡检及问题跟进，保障客户服务体系高效、规范运转；
- 负责客户支持业务的数据统计、深度分析与数据建模工作，参与搭建、优化客户服务数据中心，输出有效数据结论支撑业务优化；
- 负责客户支持相关运营活动的整体策划、落地跟进与效果复盘，通过专项活动提升客户服务体验；
- 主导跨部门沟通协作，对接各业务基地，协助优化一线客户服务工作，持续提升整体客户满意度；
- 梳理现有客户服务全流程，排查流程痛点与漏洞，持续优化、完善客户服务流程及标准化规范体系。

### 学历要求
- 本科及以上学历；

### 技能要求
- 具备优秀的文档编写能力与数据分析能力，熟练使用各类办公自动化软件，可独立完成方案撰写、数据拆解与业务分析工作；

### 工作经验
- 拥有1年以上大型企业工作经验，具备海外留学或海外工作经验者优先；

### 综合素质
- 形象气质良好，逻辑思维清晰，具备优秀的问题分析与解决能力；沟通表达、跨部门协调能力较强，职业素养出众；

### 其他要求
- 能够适应长期出差的工作节奏。

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: Under a day
- Location: 宁德市, 福建, 中国[Apply on Contemporary Amperex Technology’s careers site →](https://app.mokahr.com/social-recruitment/catlhr/98098#/job/6e6efac9-9c38-45ce-b046-75802a39918a)

## More jobs at Contemporary Amperex Technology

### [3D打印工艺工程师](https://jobs.opennash.com/companies/contemporary-amperex-technology/jobs/7077ba74674e96d1c8ed/)

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### [Abap开发工程师](https://jobs.opennash.com/companies/contemporary-amperex-technology/jobs/047ef7bfb704bb559954/)

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### [AI Agent 工业应用架构师](https://jobs.opennash.com/companies/contemporary-amperex-technology/jobs/c5816d7ebc11bb388396/)

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### [AI 研发应用工程师](https://jobs.opennash.com/companies/contemporary-amperex-technology/jobs/9458c2f0f19aae78089b/)

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### [AI+电力交易产品经理](https://jobs.opennash.com/companies/contemporary-amperex-technology/jobs/bf609840121008357122/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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