[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Commerce Bancshares jobs](https://jobs.opennash.com/companies/commerce-bancshares/) · [Search jobs](/search/) Commerce Bancshares # Recovery Specialist I Kansas City, Missouri, United States of America Full-time $19.00 - $21.90 Customer Support Listed on Commerce Bancshares’s official careers site. Posted October 18, 2026. Check that it is still open and apply there. [Apply on Commerce Bancshares’s careers site →](https://careers.commercebank.com/us/en/job/COBAUS38584EXTERNALENUS/Recovery-Specialist-I) [OpenNash Jobs](https://jobs.opennash.com/) / [Commerce Bancshares](https://jobs.opennash.com/companies/commerce-bancshares/) / Recovery Specialist I ## Job description About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. ### Compensation Range Hourly $19.00 - $21.90 (Amount based on relevant experience, skills, and competencies.) ### Essential Functions - Handle all inbound collection activity for direct deposit accounts, installment loan, and card products - Place outbound calls to delinquent direct deposit accounts - Review and handle voicemail follow-up and returned mail Move funds using internal systems, such as Universal Maintenance Database - Maintain an acceptable level of productivity and quality assurance - Perform other duties as assigned Knowledge, Skills & Abilities Required Basic knowledge of collection management software, such as TSYS, SHAW or DM9 - Excellent customer service skills and ability to problem-solve - Ability to ask questions, offer solutions, retain information and apply details to future situations - Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills - Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Basic level proficiency with Microsoft Word, Excel and Outlook ### Education & Experience - High School Diploma or equivalent combination of education and experience required - 1+ year collections experience required - 1+ year post charge-off collections experience preferred Public Notary registration preferred *For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Recovery Specialist I job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $19.00 to $21.90 per hour. #LI-Remote #LI-BC1 Must be eligible to work in the US without sponsorship now or in the future. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. ### Location 811 Main St, Kansas City, Missouri 64105 Time Type: Full time ## At a glance - Posted by the employer: Oct 18, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: Under a day - Location: Kansas City, Missouri, United States of America - Employment type: Full-time - Pay: $19.00 - $21.90[Apply on Commerce Bancshares’s careers site →](https://careers.commercebank.com/us/en/job/COBAUS38584EXTERNALENUS/Recovery-Specialist-I) ## More jobs at Commerce Bancshares ### [Bilingual Customer Service Representative](https://jobs.opennash.com/companies/commerce-bancshares/jobs/f7787aefe50b4bfbf249/) St. Louis, Missouri ### [Customer Service Representative](https://jobs.opennash.com/companies/commerce-bancshares/jobs/883dad7ec55d7a7462e8/) St. Louis, Missouri ### [Customer Service Representative - Collections](https://jobs.opennash.com/companies/commerce-bancshares/jobs/6bd54bb6b273500dd288/) Kansas City, Missouri ### [Customer Support Specialist - CCS](https://jobs.opennash.com/companies/commerce-bancshares/jobs/a9efe48dd275ecd7b9b3/) Kansas City, Missouri ### [Account Executive – Specialty Healthcare](https://jobs.opennash.com/companies/commerce-bancshares/jobs/740081f9672a7693b298/) Dallas, Texas ## Similar jobs at other companies ### [Sr Recovery/Resolution Analyst](https://jobs.opennash.com/companies/unitedhealth-group/jobs/8709f7db5a76faa9944a/) UnitedHealth Group · Minnesota ### [Senior Recovery Resolution Representative](https://jobs.opennash.com/companies/unitedhealth-group/jobs/ed235504434cc7dc1d92/) UnitedHealth Group · Brentwood, Tennessee ### [Seasonal Recovery Champion Associate, Alderwood](https://jobs.opennash.com/companies/macys/jobs/bb8844c473f93f19101b/) Macy's · Lynnwood, WA, United States ### [Seasonal Recovery Champion Associate, Northshore](https://jobs.opennash.com/companies/macys/jobs/55d2687fff28627e92ad/) Macy's · Peabody, MA, United States ### [Cook - SRPMIC Journey to Recovery](https://jobs.opennash.com/companies/aramark/jobs/4203cb92cbd1ef9cfd46/) Aramark · Scottsdale, AZ, US OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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