[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citizens Financial Group jobs](https://jobs.opennash.com/companies/citizens-financial-group/) · [Search jobs](/search/) Citizens Financial Group · OH, United States # Home Equity Processor OH, United States $21.64 - $27.89 per hour Finance & Accounting Listed on Citizens Financial Group’s official careers site. Posted October 7, 2026. Check that it is still open and apply there. [Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49599) [OpenNash Jobs](https://jobs.opennash.com/) / [Citizens Financial Group](https://jobs.opennash.com/companies/citizens-financial-group/) / Home Equity Processor ## Job description As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! When you are in this role, you will review submitted documentation to ensure compliance with bank requirements. Additionally, you will follow-up and review routine documentation requirements with customers, loan officers, branches, and other financial institutions. Furthermore, you will complete reviews within department standards and enter clear, concise comments, edit information and document application status on appropriate loan systems. Lastly, you will communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/ or closing information. Most importantly, at Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact! Primary responsibilities include Review loan application documentation. Interact with customers, work with both loan officers and branch colleagues to obtain required documents from customers, order and review property titles, appraisals, flood certifications, and income documents to ensure accuracy and completeness. Make welcome calls on new files, follow the department's call cadence throughout the process to ensure customer's are communicated direct and well informed of all aspects of their line in process. Ensure that documentation exists in the system of record of their call cadence contacts, results of the contact so that they and any colleague who reviews the file is aware of the file status. Qualifications, Education, Certifications and/or Other Professional Credentials ### Required Qualifications High School or GED Equivalent Previous Banking Experience or customer facing roles ### Preferred Qualifications 1-2 Years of Home Equity, Mortgage, or Loan Processing Experience Spanish Speaking a plus! ### Hours & Work Schedule Hours per Week 40 hours a week Work Schedule: M-F 815am-5pm Hybrid Schedule: 4 Days in office Pay Transparency The salary range for this position is $21.64 - $27.89 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit [https://jobs.citizensbank.com/benefits](https://jobs.citizensbank.com/benefits). ## At a glance - Posted by the employer: Oct 7, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 11 days - Location: OH, United States - Pay: $21.64 - $27.89 per hour[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49599) ## More jobs at Citizens Financial Group ### [Citizens Banker](https://jobs.opennash.com/companies/citizens-financial-group/jobs/23f1409c7b72ac9530b3/) OH, United States ## Similar jobs at other companies ### [Material Processor](https://jobs.opennash.com/companies/lockheed-martin/jobs/3ddd04cfedc4d68bb1ff/) Lockheed Martin · Orlando, FL ### [Mail Processor](https://jobs.opennash.com/companies/ntt/jobs/662ace710b552158b7bc/) NTT · Scottsdale, Arizona, United States ### [Senior Accounts Payable Processor](https://jobs.opennash.com/companies/unitedhealth-group/jobs/74fab9d45e3486d614f7/) UnitedHealth Group · Dallas, Texas ### [Core Coating Processor Sr](https://jobs.opennash.com/companies/lockheed-martin/jobs/43de032560b131027128/) Lockheed Martin · Marietta, GA ### [Back Room Processor](https://jobs.opennash.com/companies/tjx-cos/jobs/937b8c3cc27348c19ac6/) TJX Cos · Onalaska, Wisconsin OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)