[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Citizens Financial Group · Johnston, RI # Client Services Specialist 2nd Shift Johnston, RI, United States Full-time Customer Support Listed on Citizens Financial Group’s official careers site. Posted October 30, 2026. Check that it is still open and apply there. [Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/50067) [OpenNash Jobs](https://jobs.opennash.com/) / [Citizens Financial Group](https://jobs.opennash.com/companies/citizens-financial-group/) / Client Services Specialist 2nd Shift ## Job description ### Responsibilities Serves cash management customers by taking telephone and email inquiries, research and training clients on cash management products. Provides product/service information by answering questions & offering assistance. Independently services both internal and external customers on a wide variety of cash management products, services and technical issues. Research problems and provide customer with resolution within established timeframes. Work with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences. Proactively advise management of impending problems or obstacles to meeting service standards. Expected to help minimize financial risk to the bank. Maximize customer opportunity by referring opportunities to Sales that are identified during the service process. Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues related to Access Money Manager, EZ Deposit, File Transmissions, ACHieve, SweepNet etc. Qualifications, Education, Certifications and/or Other Professional Credentials Incumbent must have in-depth knowledge of the financial services industry and Cash Management products (including regulatory and compliance), systems and operations to successfully respond to customer needs and meet established timeframes. Minimum 5 years’ banking and customer service, minimum experience and call center experience is highly preferred. Strong communication skills. Analytical skills and the ability to recognize trends. Exercise considerable independent judgment. Attention to detail. Pro-active attitude. Quick to learn several applications. ### Hours & Work Schedule Hours per Week 12:30pm - 9:00pm (days and hours are subject to change) ### Work Schedule Tuesday - Saturday ## At a glance - Posted by the employer: Oct 30, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 1, 2026 - Listed for: 2 days - Location: Johnston, RI, United States - Employment type: Full-time[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/50067) ## Hiring at Citizens Financial Group - Open jobs: 440 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Citizens Financial Group jobs](https://jobs.opennash.com/companies/citizens-financial-group/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Citizens Financial Group ### [Contact Center Advocate - Immediate Customer Response](https://jobs.opennash.com/companies/citizens-financial-group/jobs/91f208f220051f413e92/) Johnston, RI, United States ### [Asset and Liability Sr. Analyst - QRM Specialist](https://jobs.opennash.com/companies/citizens-financial-group/jobs/2901770969ba20cb3b3a/) Johnston, RI, United States ### [Assistant General Counsel - Cybersecurity](https://jobs.opennash.com/companies/citizens-financial-group/jobs/d5e4a533c69b139c35ec/) Johnston, RI, United States ### [Coll & Default Strat Sr Prof](https://jobs.opennash.com/companies/citizens-financial-group/jobs/5d7585a9fb3c726bd005/) Johnston, RI, United States ### [Collection Recovery Lead](https://jobs.opennash.com/companies/citizens-financial-group/jobs/36bc7321f14bdca38288/) Johnston, RI, United States ## Similar jobs at other companies ### [Special Advisory Services - Client Liaison - Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/5ea990caaaea24f40946/) JPMorganChase · NY, United States ### [Senior Analyst, IT Client Services](https://jobs.opennash.com/companies/cardinal-health/jobs/ca1f78aaf0e215c1e09b/) Cardinal Health · Dublin, OH ### [Client Service Advisor - Merchant Services](https://jobs.opennash.com/companies/huntington-bank/jobs/39e26b25968a32a8f206/) Huntington Bank · Hagerstown, MD ### [Digital Employee Experience Senior Engineer, IT Client Services](https://jobs.opennash.com/companies/cardinal-health/jobs/9d569638a1780fb22f1f/) Cardinal Health · International ### [Client Services Representative](https://jobs.opennash.com/companies/trane-technologies/jobs/86a5ea7f9e03012fafab/) Trane Technologies · Bellevue, Washington, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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