[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citizens Financial Group jobs](https://jobs.opennash.com/companies/citizens-financial-group/) · [Search jobs](/search/) Citizens Financial Group · United States # Activation Program Management Lead United States Full-time Manager or lead $123,000-$159,000 per year Executive & Management Listed on Citizens Financial Group’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49773) [OpenNash Jobs](https://jobs.opennash.com/) / [Citizens Financial Group](https://jobs.opennash.com/companies/citizens-financial-group/) / Activation Program Management Lead ## Job description The Activation Program Management Lead is responsible for driving the execution engine of the Branch Activation Program (DeNovos and relocations). This role owns the governance, sequencing, and delivery discipline required to translate strategy into coordinated, on-time execution across all workstreams. Acting as the central orchestrator of timelines, milestones, and dependencies, this role ensures that complex, cross-functional initiatives move forward with clarity, accountability, and urgency. The role is accountable for end-to-end readiness orchestration—ensuring all functions are aligned, risks are mitigated, and launches are delivered successfully. Primary responsibilities include Program Governance & Operating Rhythm Stand up and manage the governance structure supporting activation (cadence, forums, decision tracking, escalation paths) - Maintain a clear “single source of truth” for timelines, milestones, deliverables, and ownership - Drive structured operating rhythms to ensure consistent visibility, accountability, and follow-through ### Cross-Functional Sequencing & Delivery Orchestration - Develop and manage integrated workplans across all activation workstreams (operations, marketing, field readiness, community, etc.) Sequence activities, manage dependencies, and ensure alignment across teams to enable on-time delivery - Ensure clarity on “what needs to happen, by whom, and by when” across all initiatives End-to-End Readiness Management Orchestrate readiness across all functions leading into launch (milestones, dependencies, deliverables) - Partner with Experience/Field Readiness and Activation leads to ensure coordinated execution Confirm all readiness criteria are met prior to key milestones (pre-open, launch, ramp) Risk Management & Issue Resolution Proactively identify risks, gaps, and potential delivery issues across workstreams - Establish risk tracking and mitigation plans to protect delivery timelines and outcomes - Drive issue escalation and resolution—ensuring blockers are surfaced early and addressed quickly ### Logistics & Program Execution Support - Oversee program logistics including timelines, deliverables tracking, and coordination across multiple initiatives - Support execution of key program moments (launch milestones, cross-functional reviews, readiness checkpoints) - Ensure operational discipline across all program activities - Measures of Success On-time, on-plan delivery of DeNovo and relocation activations Clear visibility into program status, risks, and milestones across all stakeholders Minimal execution friction due to strong coordination and proactive issue resolution High confidence from partners in program discipline, clarity, and follow-through Qualifications, Education, Certifications and/or Other Professional Credentials ### Required Qualifications 5–10+ years of experience in program management, PMO leadership, or large-scale initiative execution - Proven ability to manage complex, cross-functional programs with multiple dependencies - Strong experience in governance design, risk management, and delivery tracking Exceptional organizational skills with the ability to manage multiple workstreams simultaneously ### Preferred Qualifications Experience in retail banking, transformation programs, or multi-site rollout environments Background in branch operations, market launches, or field execution Familiarity with readiness planning and launch orchestration Leadership & Soft Skills Execution-first mindset: Relentless focus on delivery, timelines, and outcomes Structured operator: Brings clarity, discipline, and repeatability to complex programs Proactive problem solver: Identifies issues early and drives resolution without waiting Connector: Aligns teams and maintains momentum across cross-functional partners To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment. ### Hours and Work Schedule (4 days in office, 1 day remote) ### Hours per Week 40 Work Schedule: Monday-Friday Work Location (s): Johnston, RI, Boston or Westwood, MA, Pittsburgh or Philly PA, Cleveland, OH, Southfield, MI, Newark, DE or NYC Pay Transparency The salary range for this position is $123,000-$159,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit [https://jobs.citizensbank.com/benefits](https://jobs.citizensbank.com/benefits). ### Work Authorization This role is not eligible for new employer sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future. ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 2 days - Location: United States - Employment type: Full-time - Pay: $123,000-$159,000 per year[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49773) ## More jobs at Citizens Financial Group ### [Consumer Product Performance Partner – Existing Customer Management](https://jobs.opennash.com/companies/citizens-financial-group/jobs/a23916123283eadae51c/) United States ### [Director, Enterprise Stability & Resilience Engineering](https://jobs.opennash.com/companies/citizens-financial-group/jobs/ffb79bcf879a326cfce5/) United States ### [Distribution Transformation - Change Management Lead](https://jobs.opennash.com/companies/citizens-financial-group/jobs/0d708221628057e60323/) United States ### [Field Readiness and Customer Experience Activation Lead](https://jobs.opennash.com/companies/citizens-financial-group/jobs/9fbbd166aa67dda38d48/) United States ### [Private Wealth - Transition Ops Specialist](https://jobs.opennash.com/companies/citizens-financial-group/jobs/159bfc7f155622bdbf11/) United States ## Similar jobs at other companies ### [J.P. 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