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Citizens Financial Group · Johnston, RI

# Servicing Ops Specialist

Johnston, RI, United States Finance & Accounting 

Listed on Citizens Financial Group’s official careers site. Posted October 8, 2026. Check that it is still open and apply there.
[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49528)

[OpenNash Jobs](https://jobs.opennash.com/) / [Citizens Financial Group](https://jobs.opennash.com/companies/citizens-financial-group/) / Servicing Ops Specialist

## Job description

As the Loan Servicing Operations Specialist you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment. Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks.

Works independently most of the time, performs basic research tasks and problem solving in assigned areas. Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s). Performs basic data entry tasks, compile simple data elements and perform routine math calculations. Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management.

Qualifications, Education, Certifications and/or Other Professional Credentials

### Required Qualifications

High School Diploma/GED

### Required Preferred Qualifications

2 - 4 years experience of working in an operations environment Basic knowledge of accounting; i.e. how the correction will affect an account
- Strong ability to multi-task & strong organizational skills
- Strong written/verbal communication skills Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday 8:30am-5:00pm (100% in office)

## At a glance
- Posted by the employer: Oct 8, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 18, 2026
- Listed for: 10 days
- Location: Johnston, RI, United States[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49528)

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