[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citizens Financial Group jobs](https://jobs.opennash.com/companies/citizens-financial-group/) · [Search jobs](/search/) Citizens Financial Group · Brooklyn, NY # Citizens Branch Manager - Bilingual - Cantonese preferred Brooklyn, NY, United States Manager or lead $93,150-$127,650 per year Retail & Store Listed on Citizens Financial Group’s official careers site. Posted September 22, 2026. Check that it is still open and apply there. [Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49504) [OpenNash Jobs](https://jobs.opennash.com/) / [Citizens Financial Group](https://jobs.opennash.com/companies/citizens-financial-group/) / Citizens Branch Manager - Bilingual - Cantonese preferred ## Job description At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials ### Required Qualifications - High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment - 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment - Drive an exceptional customer experience validated through customer satisfaction surveys - Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS ### Preferred Qualifications Associate’s or Bachelor’s degree preferred Retail banking Talent sourcing & assessment Bilingual - Cantonese Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency: The salary range for this position is $93,150-$127,650 per year. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. ​We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit [https://jobs.citizensbank.com/benefits](https://jobs.citizensbank.com/benefits). #LI-Citizens5 ## At a glance - Posted by the employer: Sep 22, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 26 days - Location: Brooklyn, NY, United States - Pay: $93,150-$127,650 per year[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49504) ## More jobs at Citizens Financial Group ### [Citizens Banker](https://jobs.opennash.com/companies/citizens-financial-group/jobs/6b38864d24794de760a4/) Brooklyn, NY, United States ### [Citizens Banker - Bilingual - Cantonese](https://jobs.opennash.com/companies/citizens-financial-group/jobs/028a85c9de47adc861ff/) Brooklyn, NY, United States ### [Citizens Teller](https://jobs.opennash.com/companies/citizens-financial-group/jobs/2f34bfd0f0bfd996b7c4/) Brooklyn, NY, United States ## Similar jobs at other companies ### [Part Time (30 Hours) Associate Banker, Bath Beach Branch, Brooklyn, NY, Bilingual Cantonese Required](https://jobs.opennash.com/companies/jpmorganchase/jobs/0002a6075c730a83bdc5/) JPMorganChase · Brooklyn, NY, United States ### [Part Time (30 Hours) Associate Banker, Bay Parkway and 85th St Branch, Brooklyn, NY Bilingual Cantonese Speaking Required](https://jobs.opennash.com/companies/jpmorganchase/jobs/ab780ade443ef928c0ec/) JPMorganChase · Brooklyn, NY, United States ### [Personal Banker SAFE Act, Castro Valley Branch, Officer, Bilingual Mandarin | Cantonese Speaking Preferred](https://jobs.opennash.com/companies/citigroup/jobs/f708eadfda0ed673dbed/) Citigroup · Castro Valley California United States ### [Personal Banker SAFE Act, Chinatown Clay Branch (Bilingual Preferred: Cantonese or Mandarin), Officer](https://jobs.opennash.com/companies/citigroup/jobs/f2088bc06bcab99f54e2/) Citigroup · San Francisco California United States ### [Bilingual Account Manager, Field Based - Cantonese](https://jobs.opennash.com/companies/unitedhealth-group/jobs/4167551e4af81ec63920/) UnitedHealth Group · New York OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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