[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Citizens Financial Group jobs](https://jobs.opennash.com/companies/citizens-financial-group/) · [Search jobs](/search/)

Citizens Financial Group · United States

# Home Equity Production Services Specialist

United States Manufacturing & Production 

Listed on Citizens Financial Group’s official careers site. Posted October 2, 2026. Check that it is still open and apply there.
[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49523)

[OpenNash Jobs](https://jobs.opennash.com/) / [Citizens Financial Group](https://jobs.opennash.com/companies/citizens-financial-group/) / Home Equity Production Services Specialist

## Job description

As part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! While in this role, you are responsible for providing world-class service to both internal and external bank customers in an incoming call center environment. Additionally, you will accurately and professionally respond to all inquiries regarding Home Equity Line of Credit application for the time of data entry to the loan closing process.

You must have knowledge of loan guidelines, ability to rework loans, and must be familiar with state and federal regulations. Lastly, you will adhere to regulatory and bank guidelines while meeting department productivity and quality standards. Most importantly, at Citizens we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact! Primary responsibilities include Accurately and professionally respond to all inquiries regarding Home Equity Line of Credit application from the time of data entry to the loan closing process.

Make outbound calls and respond to inbound calls from customers and branch colleagues to schedule closings. Review and effectively, completely, and accurately communicate the details of the transaction to ensure that there are no surprises. Adhere to regulatory and bank guidelines. Meet department productivity and quality standards. Qualifications, Education, Certifications and/or Other Professional Credentials

### Required Qualifications

Requires ability to navigate a data entry system or other relevant applications
- Familiarity with Empower, Mainframe, Finesse Phone System and other internal bank systems preferred
- Knowledge of policies and procedures relating to Home Equity products
- Strong computer skills
- Excellent verbal and written communication skills, telephone etiquette and friendly attitude Effective interpersonal stills, must be a team player
- Ability to work in a fast-paced environment Dependable and willing to be flexible with work schedule, including working overtime as needed Understanding of regulatory requirements

### Preferred Qualifications

Retail branch experience preferred Call center experience preferred Hours & Work Schedule Hours per Week: 40 Work Schedule: M - F 10:15am to 7:00pm

## At a glance
- Posted by the employer: Oct 2, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 18, 2026
- Listed for: 16 days
- Location: United States[Apply on Citizens Financial Group’s careers site →](https://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/49523)

## More jobs at Citizens Financial Group

### [Activation Program Management Lead](https://jobs.opennash.com/companies/citizens-financial-group/jobs/b76c259891eedc3a9fcb/)

United States

### [Administrative Assistant](https://jobs.opennash.com/companies/citizens-financial-group/jobs/6b6d0667af237ee5a0e5/)

United States

### [Assistant General Counsel](https://jobs.opennash.com/companies/citizens-financial-group/jobs/e10d5f72983fc6fa4e83/)

United States

### [Associate Creative Director One Citizens Squad Lead](https://jobs.opennash.com/companies/citizens-financial-group/jobs/6e6ed15f2657beb123ba/)

United States

## Similar jobs at other companies

### [Senior Engineer, In-Home Services](https://jobs.opennash.com/companies/best-buy/jobs/8fddd2a0d47bb9af9e3f/)

Best Buy · Richfield, Minnesota

### [Global Project Manager, Home Trial Services](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/beb940536dbeb117bbb9/)

Thermo Fisher Scientific · Remote, Maine, United States of America

### [Global Project Manager, Home Trial Services](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/2ef9eeed241417262634/)

Thermo Fisher Scientific · Remote, Nevada, United States of America

### [Food Services Utility Worker (Production)- Glenbrook Hospital-Endeavor Health](https://jobs.opennash.com/companies/aramark/jobs/abd7c04056c05e6eb3dc/)

Aramark · Glenview, IL, US

### [Loan Closer II - Home Equity](https://jobs.opennash.com/companies/td-bank-group/jobs/2ba22fb5afc643453063/)

TD Bank Group · Mount Laurel, New Jersey

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)