[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Pune Maharashtra India # Ops Sup Sr Supervisor - C11 - PUNE Pune Maharashtra India Full-time Manager or lead Listed on Citigroup’s official careers site. Posted July 28, 2025. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Pune-Maharashtra-India/Ops-Sup-Sr-Supervisor---C11---PUNE_25838486) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Ops Sup Sr Supervisor - C11 - PUNE ## Job description The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. ### Responsibilities - Lead and mentor a small Operation - Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations - Conduct training, monitor quality and quantity of team work and provide feedback on performance, including making recommendations on pay increases, promotions, terminations, etc. - Analyze Operations information and make evaluative judgements to solve problems Responsible for Identifying and resolving routine problems and operational issues with broader departmental impact within established procedures - Identify hiring needs to ensure adequate staffing - Serve as a backup for manager, as needed Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Ability to manage teams. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. ### Qualifications 12-15 years of related business experience including at least 3-year supervisory experience - Proficient in Microsoft Office Proactive leadership and motivational skills - Proven organization and time management skills - Demonstrated problem-solving and decision-making skills Consistently demonstrates clear and concise written and verbal communication skills Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Jul 28, 2025 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: Over a year - Location: Pune Maharashtra India - Employment type: Full-time[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Pune-Maharashtra-India/Ops-Sup-Sr-Supervisor---C11---PUNE_25838486) ## More jobs at Citigroup ### [AVP - Asset Servicing Senior Analyst](https://jobs.opennash.com/companies/citigroup/jobs/0c81ae5789900220b7c1/) Pune Maharashtra India ### [Application Support Technology Lead Analyst](https://jobs.opennash.com/companies/citigroup/jobs/ff6ba450f588e1f9f57a/) Pune Maharashtra India ### [Applications Development Analyst](https://jobs.opennash.com/companies/citigroup/jobs/4762d791b93c7619865c/) Pune Maharashtra India ### [Applications Support Analyst](https://jobs.opennash.com/companies/citigroup/jobs/732cdb14ff536624400f/) Pune Maharashtra India ## Similar jobs at other companies ### [TA Ops Admin Executive _ Pune](https://jobs.opennash.com/companies/vodafone/jobs/d5883b8351aeacb2c584/) Vodafone · Pune, Maharashtra, India ### [Supervisor, Finance Ops](https://jobs.opennash.com/companies/cardinal-health/jobs/5001ec1dd3f5f69a55fc/) Cardinal Health · Taguig, National Capital Region ### [Estagiario Nivel SUP](https://jobs.opennash.com/companies/arcelormittal/jobs/2243f1ddbf0ab8936b66/) ArcelorMittal · Contagem, MG, Brazil ### [CRH | Pune](https://jobs.opennash.com/companies/grasim-industries/jobs/f0b5f3c11cb7ee4f72ed/) Grasim Industries · Haryana ### [Sales Coach- Pune](https://jobs.opennash.com/companies/grasim-industries/jobs/4c46172d30e333221d05/) Grasim Industries · Maharashtra OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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