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Citigroup · Dubai United Arab Emirates

# AVP, Client Manager - Global Network Banking (UAE NATIONALS ONLY)

Dubai United Arab Emirates Full-time Manager or lead Finance & Accounting 

Listed on Citigroup’s official careers site. Posted September 21, 2026. Check that it is still open and apply there.
[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Dubai-United-Arab-Emirates/AVP--Client-Manager---Global-Network-Banking--UAE-NATIONALS-ONLY-_26994238)

[OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / AVP, Client Manager - Global Network Banking (UAE NATIONALS ONLY)

## Job description

The Client Manager is a pivotal role focused on delivering a best in class client experience The Client Manager is a client facing banker responsible for a seamless execution on onboarding and implementation, service coordination and credit management within the Global Network Banking team. This position acts as a central point of contact for clients and internal partners, ensuring operational efficiency and effective relationship support.

### Responsibilities
- Relationship & Origination Support Maintain professional relationships with client representatives. Understand client drivers and support Subsidiary Account Managers, Regional Account Managers (RAMs) and Parent Account Managers (PAMs), as applicable, in origination activities. Identify and originate low-complexity opportunities. Actively contribute to business campaigns, including account planning, wallet sizing, and corridor or product initiatives.
- Credit Management Manage credit requests in close coordination with various internal teams Monitor credit lines and escalate exceptions
- Onboarding & Implementation Own the end-to-end client onboarding experience, from initiating CRM requests to post-implementation follow-up. Oversee client documentation and facilitate client training to ensure a smooth transition.
- Service Coordination Serve as the primary point of contact for managing and resolving client escalations. Facilitate day-to-day operational flows and track client feedback
- KYC Ownership Act as the designated KYC (Know Your Customer) owner for a portfolio of clients. Take responsibility for completing and maintaining accurate client profiles.

### Qualifications

Experience: 5+ years of experience in client management or a related role within the financial services industry.

### Technical Skills

Product knowledge and understanding of operational processes and KYC/AML regulatory requirements.

### Organizational Skills

Excellent organizational and time-management skills with the ability to manage multiple priorities and stakeholders simultaneously.

### Problem-Solving

Proven ability to resolve client issues, manage escalations, and improve processes.

### Interpersonal Skills

Strong communication and interpersonal skills, with a commitment to delivering a high level of client service and ability to develop and maintain strong client relationships Attention to Detail: High level of accuracy and attention to detail in all aspects of work.

### Education

Refer to the table below for education requirement by job level.

Bachelor’s degree in Finance or a related field ------------------------------------------------------ Job Family Group: Institutional Banking ------------------------------------------------------ Job Family: Corporate Banking ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills

Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

## At a glance
- Posted by the employer: Sep 21, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 29 days
- Location: Dubai United Arab Emirates
- Employment type: Full-time[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Dubai-United-Arab-Emirates/AVP--Client-Manager---Global-Network-Banking--UAE-NATIONALS-ONLY-_26994238)

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