[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Kuala Lumpur Selangor Malaysia # KYC Operations Sr. Supervisor - C11 - KUALA LUMPUR Kuala Lumpur Selangor Malaysia Manager or lead Operations Listed on Citigroup’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Kuala-Lumpur-Selangor-Malaysia/KYC-Operations-Sr-Supervisor---C11---KUALA-LUMPUR_25869295) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / KYC Operations Sr. Supervisor - C11 - KUALA LUMPUR ## Job description The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi. ### Responsibilities - Provide people management and development responsibilities and ensure team service level standards are met - Liaise with Compliance department and senior management within business units supported - Oversee new client onboarding and implement process enhancements to improve client onboarding experience Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program - Monitor account refresh activity daily to ensure regulatory/document requirements are met - Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure - Advise a KYC a Compliance and Controls team (10+ employees) Complete KYC records with accurate client information and documentation in a timely manner - Ensure information and documentation complies with local regulation and Citi standards Update KYC forms and client profiles according to policy requirements - Follow up with clients to ensure information is received on time Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. ### Qualifications 4-6 years of relevant experience Education: Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Kuala Lumpur Selangor Malaysia[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Kuala-Lumpur-Selangor-Malaysia/KYC-Operations-Sr-Supervisor---C11---KUALA-LUMPUR_25869295) ## More jobs at Citigroup ### [AVP, Project Sr Analyst](https://jobs.opennash.com/companies/citigroup/jobs/07c91685cf03d61f2492/) Kuala Lumpur Selangor Malaysia ### [Cantonese Speaking KYC Operations Analyst 1 - C09 - KUALA LUMPUR](https://jobs.opennash.com/companies/citigroup/jobs/5d1c894e6bfd595024fd/) Kuala Lumpur Selangor Malaysia ### [Custody Operations Asset Services Analyst 1](https://jobs.opennash.com/companies/citigroup/jobs/f237779209321548436e/) Kuala Lumpur Selangor Malaysia ### [Custody Ops Readiness (Business Analyst) Intmd Analyst - Hybrid](https://jobs.opennash.com/companies/citigroup/jobs/83e302f0d3b516cca200/) Kuala Lumpur Selangor Malaysia ### [Fraud Operations Analyst (Mandarin Proficient)](https://jobs.opennash.com/companies/citigroup/jobs/7fc454427b0aa4cfae67/) Kuala Lumpur Selangor Malaysia ## Similar jobs at other companies ### [Executive Director - KYC / AML Operations](https://jobs.opennash.com/companies/jpmorganchase/jobs/1cc3a581b56c4c9a0f6d/) JPMorganChase · Hyderabad, Telangana, India ### [SPS – HSE Management Services Kuala Lumpur, Kuala Lumpur Kuala Lumpur, Kuala Lumpur Unknown Unknown Project contract](https://jobs.opennash.com/companies/vinci/jobs/71b006d1ed7498123476/) VINCI · Kuala Lumpur ### [SPS Tie-In Connection and Structures Engineering Services Kuala Lumpur, Kuala Lumpur Kuala Lumpur, Kuala Lumpur Unknown Unknown Project contract](https://jobs.opennash.com/companies/vinci/jobs/04dc3d8d8d0cfcab5850/) VINCI · Kuala Lumpur ### [Senior Associate - KYC,CIBG Operations.MGN Pak - OPS - CORP KYC.Operations Group-PAKCOE](https://jobs.opennash.com/companies/mashreq-bank/jobs/dd9585ad205d4f6914bf/) Mashreq Bank · Pakistan ### [HT Chargeman - Hilton Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/8bcf29350497d9695553/) Hilton Worldwide Holdings · Malaysia OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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