[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/)

Citigroup · Shivaji Gardens, Moonli

# Fraud Operations Specialist

Shivaji Gardens, Moonli Operations 

Listed on Citigroup’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/1124-SHIVAJI-GARDENS-MOONLI/Fraud-Operations-Specialist_24730490)

[OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Fraud Operations Specialist

## Job description

The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client’s account and identity.

### Responsibilities

Perform investigation of potential fraud activity on existing credit card accounts.
- Respond to inbound client inquiries and assist with specific service-related requests and concerns
- Provide solutions to client issues through the usage of all available resources under limited supervision
- Complete assigned tasks in an accurate and timely manner Consistently achieve individual and team performance targets Contact card members to verify charges and recent activity to identify any potential fraud
- Ensure a positive customer experience while
- Determine specific verification procedures to be used in processing customer’s information Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency.

### Qualifications

1-3 years relevant experience Minimum
- 1 year of customer service experience
- Ability to process both inbound and outbound client calls High attention to detail with the ability to interpret data and organize information Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed.

Other job-related duties may be assigned as required. ------------------------------------------------- Job Family Group: Operations - Services ------------------------------------------------- Job Family: Fraud Operations ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Location: Shivaji Gardens, Moonli[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/1124-SHIVAJI-GARDENS-MOONLI/Fraud-Operations-Specialist_24730490)

## More jobs at Citigroup

### [Business Risk & Control Manager- AVP](https://jobs.opennash.com/companies/citigroup/jobs/6dddb75121e54cdc65e1/)

Shivaji Gardens, Moonli

### [Java Microservice Senior Engineer](https://jobs.opennash.com/companies/citigroup/jobs/786bb1148e718543da8b/)

Shivaji Gardens, Moonli

### [KYC Operations Analyst](https://jobs.opennash.com/companies/citigroup/jobs/029f982152b7206d7b88/)

Shivaji Gardens, Moonli

### [KYC Operations Analyst 2 - C10 - CHENNAI](https://jobs.opennash.com/companies/citigroup/jobs/41c8c63e89c0f2a95589/)

Shivaji Gardens, Moonli

### [Operations Support Analyst](https://jobs.opennash.com/companies/citigroup/jobs/93e752ee98e8d6584bf1/)

Shivaji Gardens, Moonli

## Similar jobs at other companies

### [Associate I, BPS Operations Processing (Fraud Support)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/e8046b90bc60f69e5077/)

Fidelity National Information (FIS) · Bagong Pag-asa, Quezon City, Philippines

### [Fraud Governance Analyst](https://jobs.opennash.com/companies/santander/jobs/c203734f8fd749b0ecef/)

Santander · CDMX

### [Fraud Manager](https://jobs.opennash.com/companies/jpmorganchase/jobs/be1f3e64f0117f61f30a/)

JPMorganChase · Mumbai, Maharashtra, India

### [FCI:Fraud Prevention Analyst](https://jobs.opennash.com/companies/axis-bank/jobs/e9cfadc48359f7de1519/)

Axis Bank · Mumbai

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)