[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Shivaji Gardens, Moonli # Operations Support Analyst Shivaji Gardens, Moonli Full-time Operations Listed on Citigroup’s official careers site. Posted October 13, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/1124-SHIVAJI-GARDENS-MOONLI/Ops-Sup-Analyst-1---C09---CHENNAI_26993290) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Operations Support Analyst ## Job description The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. ### Responsibilities - Perform business analysis and documentation of the current and future state of Client - Reports and Advices (client communication letters, notices, and confirms) - Provide regular status updates for all project participants and create presentations for steering committee updates - Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements - Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines - Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines - Create and facilitate training sessions, webcast demos and write ### User Acceptance - Test scripts and business scenarios against specified requirements - Create, manage and maintain project plans and act as the project manager for all follow ups across various departments - Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ### Qualifications Previous relevant experience preferred - Proficient in Microsoft Office General knowledge of client reporting across the industry and our competitors Working knowledge of SQL environments and database queries - Proven organization and time management skills - Demonstrated problem-solving and decision-making skills Consistently demonstrates clear and concise written and verbal communication skills Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Oct 13, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Shivaji Gardens, Moonli - Employment type: Full-time[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/1124-SHIVAJI-GARDENS-MOONLI/Ops-Sup-Analyst-1---C09---CHENNAI_26993290) ## More jobs at Citigroup ### [Business Risk & Control Manager- AVP](https://jobs.opennash.com/companies/citigroup/jobs/6dddb75121e54cdc65e1/) Shivaji Gardens, Moonli ### [Fraud Operations Specialist](https://jobs.opennash.com/companies/citigroup/jobs/bbb67dc968c899a681a5/) Shivaji Gardens, Moonli ### [Java Microservice Senior Engineer](https://jobs.opennash.com/companies/citigroup/jobs/786bb1148e718543da8b/) Shivaji Gardens, Moonli ### [KYC Operations Analyst](https://jobs.opennash.com/companies/citigroup/jobs/029f982152b7206d7b88/) Shivaji Gardens, Moonli ### [KYC Operations Analyst 2 - C10 - CHENNAI](https://jobs.opennash.com/companies/citigroup/jobs/41c8c63e89c0f2a95589/) Shivaji Gardens, Moonli ## Similar jobs at other companies ### [Trade Support Analyst](https://jobs.opennash.com/companies/totalenergies/jobs/b38e822b33fd7e2ab0ea/) TotalEnergies ### [Project Support Analyst](https://jobs.opennash.com/companies/eaton/jobs/aa637f25fd8402419f78/) Eaton · Budapest, HUN ### [Operations Support Officer](https://jobs.opennash.com/companies/wilmar-international/jobs/b040dde51387ff76c6bf/) Wilmar International ### [Project Support Analyst - EMEA](https://jobs.opennash.com/companies/eaton/jobs/f73d53dd8bfb5a6e50b9/) Eaton · Budapest, HUN ### [Intermediate Business Application Support Analyst](https://jobs.opennash.com/companies/aegon/jobs/f25b8138bde8aabfcd9d/) Aegon OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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