[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup # Collections Specialist - Train Onsite Work from Home. Salary up to $20/hourly - Johnson City, TN Johnson City Tennessee United States Remote $39,520.00 - $50,770.00 Listed on Citigroup’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Johnson-City-Tennessee-United-States/Collections-Specialist---Train-Onsite-Work-from-Home-Salary-up-to--20-hourly---Johnson-City--TN_26975926) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Collections Specialist - Train Onsite Work from Home. Salary up to $20/hourly - Johnson City, TN ## Job description Att ached resume is required in order to be considered for this position. This position requires you to complete training on site at 4721 Lake Park Drive Johnson City, TN 37615. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each. ### Responsibilities Performs Collections Specialist 3 duties plus: Uses advanced negotiation skills to resolve High Risk calls. Coaches/trains lower level Collectors and new team members. Prioritizes workflow to help identify process improvements. Interprets procedures/ instructions by choosing among alternatives to resolve problems. Works under limited supervision. May support an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ### Qualifications previous Collections experience preferred work under pressure Decision making Problem solving Negotiation Prior work experience would provide a basic knowledge activities, policies, and procedures of the work area 1-3 years experience Education: High School diploma or equivalent Attached resume is required in order to be considered for this position. ### Schedule requirements Range 9:00am - 9:00pm. Must work a set Saturday or Sunday. Must work a minimum of one night per week. Available schedules will be discussed at time of official job offer. ### We Offer Competitive rates up to $20 per hour Day 1 Health Benefits! State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement Dental Insurance Vision Insurance Paid parental leave Paid time off Full time only - 40 hours per week #CustomerSupport [https://www.youtube.com/watch?v=nSSr1qm_f6s](https://www.youtube.com/watch?v=nSSr1qm_f6s) ------------------------------------------------------ Job Family Group: Operations - Collections Default ------------------------------------------------------ Job Family: Core Collections ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Johnson City Tennessee United States ------------------------------------------------------ Primary Location Full Time Salary Range: $39,520.00 - $50,770.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. ### Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jul 07, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 20, 2026 - Listed for: 102 days - Location: Johnson City Tennessee United States - Work arrangement: Remote - Pay: $39,520.00 - $50,770.00[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Johnson-City-Tennessee-United-States/Collections-Specialist---Train-Onsite-Work-from-Home-Salary-up-to--20-hourly---Johnson-City--TN_26975926) ## More jobs at Citigroup ### [*Digital S/W Eng Lead Analyst - VP](https://jobs.opennash.com/companies/citigroup/jobs/3d24607dd98e74b7832a/) Tampa Florida United States ### [2027 Australia Coop Placement](https://jobs.opennash.com/companies/citigroup/jobs/829fdcdbf8b07499edb5/) Sydney New South Wales Australia ### [ACH Product Lead, US Domestic Payments - SVP](https://jobs.opennash.com/companies/citigroup/jobs/9bc92e5dc40eb8d25357/) New York New York United States ### [AI Strategic Partnerships Lead, SVP](https://jobs.opennash.com/companies/citigroup/jobs/639e5695242dc6e40dab/) Jersey City New Jersey United States ### [AML모니터링팀 AML거래모니터링 조사 담당자](https://jobs.opennash.com/companies/citigroup/jobs/f387457c0fcb309a59fb/) Seoul Korea, Republic Of ## Similar jobs at other companies ### [Supervisor, Collections](https://jobs.opennash.com/companies/cardinal-health/jobs/20f59ec47d0a655316dd/) Cardinal Health · International ### [Release Train Engineer](https://jobs.opennash.com/companies/genuine-parts/jobs/0fe39572418cae94d268/) Genuine Parts · Birmingham, AL ### [Collections Representative III--Onsite](https://jobs.opennash.com/companies/fifth-third-bank/jobs/2c9be832f6eff2b8a92a/) Fifth Third Bank · Frisco, TX ### [Collections Manager II](https://jobs.opennash.com/companies/jpmorganchase/jobs/0176f14b19a3ed28e334/) JPMorganChase · Tempe, AZ, United States ### [Release Train Engineer](https://jobs.opennash.com/companies/booz-allen-hamilton-holding/jobs/3b0fc6fd68699a7042c9/) Booz Allen Hamilton Holding · Chantilly, VA OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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