[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Mississauga Ontario Canada # Applications Support Senior Manager - Global Markets Regulatory Support Mississauga Ontario Canada Manager or lead $145,100.00 - $217,700.00 Legal & Compliance Listed on Citigroup’s official careers site. Posted September 29, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Mississauga-Ontario-Canada/Applications-Support-Senior-Manager---Global-Markets-Regulatory-Support_26990484) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Applications Support Senior Manager - Global Markets Regulatory Support ## Job description The Applications Support Senior Manager is a Senior Vice President role accountable for leading a professional team within the Data - Production Management group. This position requires a comprehensive understanding of how multiple areas within the Global Markets Regulatory Support function interact to achieve business objectives. As a leader, you will direct a team responsible for ensuring the stability and data quality of critical regulatory platforms, ensuring Citi's compliance with global initiatives such as MiFID II, Dodd Frank, and Volcker. Our team is at the forefront of Citi's data-driven culture, dedicated to delivering innovative technology solutions and upholding operational excellence. You will be a critical partner to the Securities, Markets, Banking and Functions (SMBF) business, ensuring seamless platform operation and delivering a world-class client experience in a supportive environment with clear opportunities for progression. ### Responsibilities Team Leadership & Management: Provide full management responsibility for a team or multiple teams, including management of people, budget, and planning. This includes performance evaluation, compensation, hiring, disciplinary actions, and terminations. ### Operational Excellence Drive improvements in the service level provided to end-users by maximizing operational efficiencies, strengthening incident and problem management, and enhancing knowledge sharing practices. ### Strategic Planning Formulate and implement frameworks for managing application capacity, throughput, and latency. Define and implement application on-boarding guidelines and standards. ### Stakeholder & Vendor Management Influence and negotiate with senior leaders across functions. Manage vendor relationships, including oversight for all offshore managed services. Participate in business review meetings, relating technology strategies to business requirements. ### Technical Guidance Guide development teams on application stability and supportability improvements. Lead the team in applying engineering, innovation, and automation to enhance system reliability and performance. ### Continuous Improvement Drive cost reductions and efficiencies through Root Cause Analysis (RCA), knowledge management, performance tuning, and user training. ### Risk & Compliance Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure adherence to all support processes and drive compliance with applicable laws, rules, and regulations. ### Mentorship Coach team members on maximizing their potential, working effectively in a highly integrated team environment, and focusing on their strengths. ### Qualifications & Required Skills Experience 10+ years of hands-on experience in an Application Support or Production Support Operations role is essential, with commensurate experience in people management. ### Leadership & Soft Skills Senior-level experience in managing and influencing senior stakeholders. Strong project management skills with demonstrable results in improving IT services. Excellent written and verbal communication, negotiation, and interpersonal skills. A positive, can-do attitude with the ability to quickly learn, take initiative, and work effectively under stress and time constraints. Proven ability to plan and organize workloads for a team. Strong commercial awareness and experience with capacity planning and forecasting is a plus. ### Required Technical Skills Operating Systems: Proficient in UNIX/Linux/Big Data environments. ### Scripting & Programming Advanced scripting, automation, and debugging skills (Shell Scripting, Perl, PowerShell, Python). Experience with Java or other programming languages (C, C#,.Net, HTML5). ### Databases Good SQL experience (Sybase, Oracle, MSSQL) and advanced SQL query writing/debugging skills for Oracle, SQL Server, and MongoDB. Experience with data analytics and reporting. ### Hadoop/Big Data Platforms Working knowledge of the Cloudera distribution (HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka). Experience in analyzing bottlenecks, performance tuning, and supporting applications built on Hadoop. ### Monitoring, Observability & Logging Experience with monitoring tools like ITRS Geneos, AppDynamics, GCO, and log aggregation tools such as ELK or Splunk. ### Cloud & APIs Expertise in supporting ECS cloud-hosted applications and strong knowledge of REST APIs and Openshift Platforms. ### Middleware Experience with middleware solutions such as Tibco EMS, MQ, or Kafka. ### Scheduling Experience with Autosys or other schedulers is an added advantage. ### Certifications Cloud or Big Data platforms certifications are preferred. ### Education Bachelor’s/University degree is required. A Post-Graduate degree in a relevant field is preferred. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: $145,100.00 - $217,700.00 ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Sep 29, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 21 days - Location: Mississauga Ontario Canada - Pay: $145,100.00 - $217,700.00[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Mississauga-Ontario-Canada/Applications-Support-Senior-Manager---Global-Markets-Regulatory-Support_26990484) ## More jobs at Citigroup ### [(Python) AI Engineer - Vice President](https://jobs.opennash.com/companies/citigroup/jobs/da81a11a27a56d095ade/) Mississauga Ontario Canada ### [AI Applied Senior Engineering Lead](https://jobs.opennash.com/companies/citigroup/jobs/9fd8161e65878aaf1c6f/) Mississauga Ontario Canada ### [AI Engineer - Assistant Vice President](https://jobs.opennash.com/companies/citigroup/jobs/0bd114660202416a1267/) Mississauga Ontario Canada ### [AI-Augmented Full-Stack Engineer - Vice President](https://jobs.opennash.com/companies/citigroup/jobs/d357b86dc6b2839ee256/) Mississauga Ontario Canada ### [AVP Full Stack Java/Angular Developer](https://jobs.opennash.com/companies/citigroup/jobs/2336b8c1545a09a4d34e/) Mississauga Ontario Canada ## Similar jobs at other companies ### [Global Markets – Middle East and North Africa Markets Sales – Analyst or Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/3500331a6743e8d7f51f/) JPMorganChase · LONDON, United Kingdom ### [2027 – Global Markets – Summer Internship - Paris](https://jobs.opennash.com/companies/jpmorganchase/jobs/27eaabb8586c7bc9226d/) JPMorganChase · Paris, France ### [Applications Support Engineer](https://jobs.opennash.com/companies/siemens/jobs/0a90840f2a36810a86cf/) Siemens ### [Manager Global Markets Product Control](https://jobs.opennash.com/companies/hsbc-holdings/jobs/55793523f2cb357aa6e2/) HSBC Holdings · Taguig, National Capital Region, Philippines ### [Trader Repo / Secured Funding – Global Markets H/F](https://jobs.opennash.com/companies/credit-agricole/jobs/8b6ff67e121d5c0e0914/) Credit Agricole OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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