[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Citigroup · Ofallon Missouri United States # Service Process Coordinator Ofallon Missouri United States $45,040.00 - $58,760.00 Listed on Citigroup’s official careers site. Posted October 24, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Ofallon-Missouri-United-States/Service-Process-Coordinator_261000682-1) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Service Process Coordinator ## Job description The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each. ### Responsibilities Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers. Resolves complex issues and performs most complex servicing activities under Limited supervision. Works on complex projects. Occasionally mentors lower level processors. Reconciles historical accounts and performs reapplication/re-amortization functions. Supports an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ### Qualifications 1-3 years relevant experience Banking/financial processing experience preferred. Proficient with Microsoft Excel - Requires sitting at a computer the majority of an 8-hour shift. Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts. May assist with pulling files or re-filing Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred. ### Education High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Processor ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Ofallon Missouri United States ------------------------------------------------------ Primary Location Full Time Salary Range: $45,040.00 - $58,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. ### Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Oct 30, 2026 ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Oct 24, 2026 - First seen by OpenNash: Oct 27, 2026 - Last checked: Nov 3, 2026 - Listed for: 10 days - Location: Ofallon Missouri United States - Pay: $45,040.00 - $58,760.00[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Ofallon-Missouri-United-States/Service-Process-Coordinator_261000682-1) ## Hiring at Citigroup - Open jobs: 4,133 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Citigroup ### [Bilingual Loan Processor](https://jobs.opennash.com/companies/citigroup/jobs/53e9fd2f25e7cca734b2/) Ofallon Missouri United States ### [Ops Sup Sr Manager - C13 - OFALLON](https://jobs.opennash.com/companies/citigroup/jobs/187f11c01df19d0bf9b7/) Ofallon Missouri United States ### [Ops Sup Sr Supervisor](https://jobs.opennash.com/companies/citigroup/jobs/2da1aea070e35c098b6c/) Ofallon Missouri United States ### [Registered Wealth Service Associate](https://jobs.opennash.com/companies/citigroup/jobs/c681ccf655f69a8014fc/) Ofallon Missouri United States ## Similar jobs at other companies ### [Distribution Center Process Coordinator](https://jobs.opennash.com/companies/genuine-parts/jobs/69fbf19ec7b3b01c249c/) Genuine Parts · Manheim, PA ### [Distribution Center Process Coordinator](https://jobs.opennash.com/companies/genuine-parts/jobs/e657121634ef8cbebfac/) Genuine Parts · York, PA ### [Account Service Coordinator - Inventory Finance](https://jobs.opennash.com/companies/huntington-bank/jobs/3e2d7409ba50b5d0af3c/) Huntington Bank · Schaumburg, IL ### [Retail Customer Service Coordinator](https://jobs.opennash.com/companies/tjx-cos/jobs/44407a44452ddc0a9895/) TJX Cos · Geneseo, New York ### [Regional Sales and Service Coordinator II](https://jobs.opennash.com/companies/huntington-bank/jobs/e0c402b98b5d3237febb/) Huntington Bank · Fort Worth, TX OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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