[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Dubai United Arab Emirates # UAE In-Country Services Technology Lead and MENAP Cluster Lead Dubai United Arab Emirates Manager or lead Listed on Citigroup’s official careers site. Posted October 7, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Dubai-United-Arab-Emirates/UAE-In-Country-Services-Technology-Lead-and-MENAP-Cluster-Lead_26997235) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / UAE In-Country Services Technology Lead and MENAP Cluster Lead ## Job description ### The UAE In-Country Services Technology - Lead and MENAP Cluster - Lead is a pivotal leadership role responsible for orchestrating end-to-end technology delivery, governance, and operational resilience across the United Arab Emirates and the broader Middle East and Pakistan (MENAP) cluster. This position acts as the primary technology executive facing in-country business heads, product leaders, regulatory bodies, internal audit, and regional governance committees. The incumbent provides integrated execution accountability across multiple business franchises (including Institutional Clients Group, Treasury and Trade Solutions, Markets, Corporate Banking, and Commercial Banking). In addition to strong leadership, governance, and program orchestration capabilities, a solid foundation in hands-on technology development and software engineering is considered a highly complementary and advantageous skill set. Technical development proficiency empowers the Lead to conduct deep-dive architecture reviews, assess onshoring/localization code-level feasibility, evaluate regulatory technical controls, and accelerate production incident root-cause investigations. ### Key Responsibilities & Core Pillars Pillar 1 Cross-Franchise Technology Initiatives & Delivery Orchestration End-to-End Delivery Accountability: Lead and direct multi-franchise technology programs, aligning global and regional technology delivery roadmaps with local country priorities. ### Integrated Dependency Management Proactively identify, track, and remediate technical, operational, and organizational dependencies across distributed global delivery teams, local technology partners, and third-party vendors. ### Execution Governance Establish robust program governance metrics, KPIs/milestones, risk registers, and executive steering committees to ensure transparent delivery reporting and on-time execution. ### Pillar 2 Regulatory Engagement, Audits & Governance Forums Regulatory Authority Faceoff: Lead technology engagements with local and regional regulators (e.g., Central Bank of the UAE, DFSA, FSRA, and regional authorities across the MENAP footprint). ### Audit & Compliance Management Drive internal and external technology audits, regulatory inspections, peer reviews, and Continuous Comprehensive Compliance (CCC) / Regulatory Control Framework (RCF) forums. ### Mandated Action Closure Maintain rigorous oversight over Corrective Action Plans (CAPs) and audit remediation items, ensuring timely, verifiable, and sustainable closure. ### Regulatory Testing Coordinate and supervise mandatory regulatory vulnerability assessments, penetration tests, and disaster recovery/business continuity testing. ### Pillar 3 Product & Business Stakeholder Faceoff Strategic Technology Advisory: Act as the trusted technology partner and advisor to in-country and cluster Business Executive Officers, Product Managers, and Operations Heads. ### Requirements Alignment & Prioritization: Bridge business strategy with technology capabilities, translating commercial objectives into prioritized technology demand and actionable backlogs. ### Innovation & Enablement Evaluate emerging market trends and identify technology opportunities to enhance client experience, process efficiency, and digital capabilities. ### Pillar 4 Local Regulatory & Market Mandates (Localization & Onshoring) ### Data Onshoring & Sovereignty Drive architecture and infrastructure localization initiatives to satisfy national data privacy, residency, and onshoring regulations across UAE and MENAP. ### Local Market Readiness Ensure technology platforms comply with local clearing systems, central bank reporting pipelines, tax/invoicing standards, and local-language (e.g., Arabic) UX/UI requirements. ### Regulatory Technical Controls Ensure all localized adaptations comply with strict institutional security, cryptographic, and access-control policies. ### Pillar 5 Local Technology & Business Application Owner (BAO) ### Ownership BAO Stewardship Assume end-to-end Business Application Ownership (BAO) and technology ownership for local applications and integration layers. ### Operational Resilience & Incident Coordination Serve as the senior escalation point for local critical (P1/P2) production incidents, orchestrating rapid triage, root-cause resolution, and stakeholder updates. ### Local Subject Matter Expertise Act as the in-country SME for local processing workflows, integration architectures, core banking connectivity, and middleware. ### Education & Experience Bachelor’s or Master’s Degree: Computer Science, Software Engineering, Information Technology, or related discipline. 8-10 + Years of Experience: Progressive technology leadership experience within global banking, financial services environments. ### Regional Experience Proven experience operating within UAE and MENA banking environments and navigating regional regulatory frameworks (CBUAE, DFSA, FSRA, SAMA, etc.). ### Technical & Engineering Competencies Software Development Background Solid foundation in modern programming languages/frameworks (e.g., Java, Spring Boot, Python,.NET, Go) and web architectures. ### Architecture & Integration Knowledge of microservices, REST/SOAP APIs, enterprise service buses (ESB), message queues (Kafka, MQ), and relational/NoSQL databases. ### Cybersecurity & Compliance Good understanding of data protection principles, encryption in transit/rest, secure SDLC, OWASP standards, and disaster recovery strategies. ### Leadership & Managerial Attributes Stakeholder Management Exceptional track record of executive-level communication and relationship building with business heads, regulators, and audit committees. ### Crisis Leadership Demonstrated ability to remain composed, structured, and decisive during high-severity production incidents and regulatory audits. ### Matrix Management Proven ability to influence and lead cross-functional, distributed teams across multiple geographies and cultural environments. ### Communication Fluency in English is mandatory; professional Arabic language proficiency is a distinct advantage. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Oct 7, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 13 days - Location: Dubai United Arab Emirates[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Dubai-United-Arab-Emirates/UAE-In-Country-Services-Technology-Lead-and-MENAP-Cluster-Lead_26997235) ## More jobs at Citigroup ### [Associate Banker (UAE Nationals Only)](https://jobs.opennash.com/companies/citigroup/jobs/ad8112d030554ccdb079/) Dubai United Arab Emirates ### [Citigold Acquisition Specialist- DUBAI](https://jobs.opennash.com/companies/citigroup/jobs/c6e0bf245139414473d9/) Dubai United Arab Emirates ### [Citigold Relationship Banker](https://jobs.opennash.com/companies/citigroup/jobs/72de3e1bc063cf108597/) Dubai United Arab Emirates ### [Controls Execution Manager (UAE Nationals only) - DUBAI](https://jobs.opennash.com/companies/citigroup/jobs/1db6e88b74894bdefa61/) Dubai United Arab Emirates ### [Head Of AML UAE (UAE Nationals Preferred)](https://jobs.opennash.com/companies/citigroup/jobs/03636edab607f97078e3/) Dubai United Arab Emirates ## Similar jobs at other companies ### [Program Manager -Professional Services UAE](https://jobs.opennash.com/companies/fortinet/jobs/d7b51d0130a66df4b3bf/) Fortinet · Dubai, United Arab Emirates ### [(UAE Nationals Only) Client Services Manager -MG Client Coverage](https://jobs.opennash.com/companies/mashreq-bank/jobs/6b4c98198ad7618b3234/) Mashreq Bank · United Arab Emirates ### [Transaction Services Intern UAE 2027 (UAE National)](https://jobs.opennash.com/companies/standard-chartered/jobs/6c4928fa76d4e6fb6501/) Standard Chartered · Dubai, ARE ### [Head of Global Technology Services](https://jobs.opennash.com/companies/sandvik/jobs/61ddc5cb451ca254ef0e/) Sandvik · Sweden, Stockholm ### [Business Analyst (Technology - Financial Services)](https://jobs.opennash.com/companies/accenture/jobs/4424a7471a728bb0a832/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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