[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Singapore Singapore # Client Service Manager - Assistant VP Singapore Singapore Executive Customer Support Listed on Citigroup’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Singapore--Singapore/AVP--Client-Service-Manager---C12---SINGAPORE_25878311) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Client Service Manager - Assistant VP ## Job description Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi Global Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network. The Client Service Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. ### Responsibilities Directly manages a team of up to 25 associates to achieve individual and team performance goals. Coaches and mentors the team to a customized client base handling client requests and delivering a remarkable client experience. - Ability to communicate with employees in a positive manner encouraging awareness and performance skills - Manages various performance and productivity objectives through the use of sales force and various other systems - Provides leadership, guidance and feedback on individual performance using side-by-side coaching and development on client requests both verbal and written - Creates and fosters a trusting and engaging work environment with a focus on employee retention - Ensures a culture of accountability, integrity and respect - Participates in various group projects and continuous quality improvement activities - Participates in recruitment activities as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. ### Qualifications 5-8 years relevant experience Project management experience Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Commercial and Business Sales ------------------------------------------------------ Job Family: Client Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Singapore Singapore[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Singapore--Singapore/AVP--Client-Service-Manager---C12---SINGAPORE_25878311) ## More jobs at Citigroup ### [Client Service Intmd Analyst (Officer)](https://jobs.opennash.com/companies/citigroup/jobs/4870d3c7adae6d5a1281/) Singapore Singapore ### [AI Engineer – Global Rates, APAC Local Markets Sales & Trading](https://jobs.opennash.com/companies/citigroup/jobs/d9e0295b6a621f87e2c9/) Singapore Singapore ### [AML System, Data & Analytics (SDA) Data Intelligence Data Science Senior Analyst – Assistant Vice President](https://jobs.opennash.com/companies/citigroup/jobs/82450184d9cfcfa7e586/) Singapore Singapore ### [AVP, Sales & Advisory Business Execution Sr. Analyst - C12](https://jobs.opennash.com/companies/citigroup/jobs/81afcf9e539f4275ecb8/) Singapore Singapore ### [Affluent Cards Product Specialist - C14 - SINGAPORE](https://jobs.opennash.com/companies/citigroup/jobs/f8a9b9ddd4950e30607f/) Singapore Singapore ## Similar jobs at other companies ### [Assistant Client Support Officer, Customer Service (Cantonese-speaking)](https://jobs.opennash.com/companies/ntt/jobs/b0612df5c6ac788b7f89/) NTT · Cyberjaya, Selangor, Malaysia ### [Assistant Manager, Client Care Service/Assistant Manager, Client Care Service](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/4f5a78519ff0fac0f104/) LVMH Louis Vuitton Moet Hennessy · Chinese Mainland ### [SBS Client Service Midwest Client Service Representative I](https://jobs.opennash.com/companies/automatic-data-processing/jobs/e603513907bd04744a08/) Automatic Data Processing · Makati City, Metro Manila, Philippines ### [client experience assistant manager](https://jobs.opennash.com/companies/richemont/jobs/c880a518a8c3c8afe221/) Richemont ### [polisseur service client](https://jobs.opennash.com/companies/richemont/jobs/3033dc33ca7ae71f940f/) Richemont OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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