[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Shanghai Shanghai China # Infrastructure Senior Tech Analyst - C12 - SHANGHAI Shanghai Shanghai China Full-time Senior individual contributor IT & Infrastructure Listed on Citigroup’s official careers site. Posted September 20, 2024. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Shanghai-Shanghai-China/Infrastructure-Senior-Tech-Analyst---C12---SHANGHAI_24789856) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / Infrastructure Senior Tech Analyst - C12 - SHANGHAI ## Job description The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. ### Responsibilities - Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services Drive Root Cause Analysis (RCA) post restoration of service - Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks - Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary - Provide technical/strategic direction and act as advisor/coach to lower level analysts - Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices Responsible for overall operating system applications - Contribute to technical direction and strategic decisions Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ### Qualifications 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement - Ability to communicate technical concepts to non-technical audience - Ability to work with virtual and in-person teams, and work under pressure or to a deadline Experience in a Financial Services or large complex and/or global environment preferred Effective written and verbal communication skills Effective analytic/diagnostic skills Education: Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Infrastructure ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting ## At a glance - Posted by the employer: Sep 20, 2024 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: Over a year - Location: Shanghai Shanghai China - Employment type: Full-time[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Shanghai-Shanghai-China/Infrastructure-Senior-Tech-Analyst---C12---SHANGHAI_24789856) ## More jobs at Citigroup ### [AVP, Commercial Associate, Industrials segment, Commercial Bank](https://jobs.opennash.com/companies/citigroup/jobs/cad5f8afbf079fe178c3/) Shanghai Shanghai China ### [Analyst/Associate, Coverage/ECM Banker, Investment Banking(China Securities NewCo)](https://jobs.opennash.com/companies/citigroup/jobs/7d3318861c602bdb18cc/) Shanghai Shanghai China ### [Associate/VP, Quality Control, Investment Banking(China Securities NewCo)](https://jobs.opennash.com/companies/citigroup/jobs/d3f159e1f3c80d3ec167/) Shanghai Shanghai China ### [Banking - Commercial Banking, Summer Analyst, China – APAC, 2027](https://jobs.opennash.com/companies/citigroup/jobs/c0922d66e1778d637aa7/) Shanghai Shanghai China ### [Banking - Corporate Banking, Summer Analyst, China – APAC, 2027](https://jobs.opennash.com/companies/citigroup/jobs/e8549b6de043dcf58fb2/) Shanghai Shanghai China ## Similar jobs at other companies ### [Shanghai Demand Analyst Iii Sh 200233](https://jobs.opennash.com/companies/te-connectivity/jobs/0351eac4c468c9b5a3e8/) TE Connectivity ### [Shanghai Analyst Digital Mktg Iv Sh 200233](https://jobs.opennash.com/companies/te-connectivity/jobs/418dad185ba2b8846deb/) TE Connectivity ### [Analyst/Associate - Energy & Infrastructure](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/c341945583621a3ace4d/) Jones Lang LaSalle · Singapore ### [Technical Infrastructure Analyst, Junior](https://jobs.opennash.com/companies/general-dynamics/jobs/10d34a69a8a59284c87a/) General Dynamics · Calgary, AB, CA OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)