[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Citigroup jobs](https://jobs.opennash.com/companies/citigroup/) · [Search jobs](/search/) Citigroup · Dubai United Arab Emirates # KYC Operation Team supervisor (UAE Nationals Only) Dubai United Arab Emirates Manager or lead Listed on Citigroup’s official careers site. Posted September 9, 2026. Check that it is still open and apply there. [Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Dubai-United-Arab-Emirates/KYC-Operation-Team-supervisor--UAE-Nationals-Only-_26980528) [OpenNash Jobs](https://jobs.opennash.com/) / [Citigroup](https://jobs.opennash.com/companies/citigroup/) / KYC Operation Team supervisor (UAE Nationals Only) ## Job description The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. ### Responsibilities Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management - Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues - Review customer account profiles and conduct periodic KYC reviews, ensuring all customer information and supporting documentation are complete, accurate, and compliant with applicable local regulations and Citi standards. Coordinate closely with Makers and Checkers to ensure checklist requirements are fulfilled and comprehensive reviews are conducted, facilitating timely and accurate completion of KYC renewals and remediation activities. Provide ongoing support and guidance to Business Managers and Product Partners by addressing KYC-related queries, escalations, and documentation requirements. Maintain high-quality review standards and ensure team performance consistently exceeds established quality assurance thresholds and pass-rate expectations. Drive adherence to regulatory, compliance, and operational risk requirements while supporting the team's service delivery and productivity objectives. Identify process improvement opportunities and collaborate with stakeholders to enhance KYC efficiency, quality, and client experience outcomes. Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums Interface with internal and external teams to provide guidance and subject matter expertise, as needed Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi Oversee situations that create risk and legal liabilities for Citi Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. ### Qualifications 2-5 years of relevant experience - Proven ability to make effective and timely decisions Consistently able to anticipate and respond to customer/business needs - Demonstrated ability to build and cultivate partnerships across business regions Education: Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk - Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## At a glance - Posted by the employer: Sep 9, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 41 days - Location: Dubai United Arab Emirates[Apply on Citigroup’s careers site →](https://citi.wd5.myworkdayjobs.com/2/job/Dubai-United-Arab-Emirates/KYC-Operation-Team-supervisor--UAE-Nationals-Only-_26980528) ## More jobs at Citigroup ### [Associate Banker (UAE Nationals Only)](https://jobs.opennash.com/companies/citigroup/jobs/ad8112d030554ccdb079/) Dubai United Arab Emirates ### [Citigold Acquisition Specialist- DUBAI](https://jobs.opennash.com/companies/citigroup/jobs/c6e0bf245139414473d9/) Dubai United Arab Emirates ### [Citigold Relationship Banker](https://jobs.opennash.com/companies/citigroup/jobs/72de3e1bc063cf108597/) Dubai United Arab Emirates ### [Controls Execution Manager (UAE Nationals only) - DUBAI](https://jobs.opennash.com/companies/citigroup/jobs/1db6e88b74894bdefa61/) Dubai United Arab Emirates ### [Head Of AML UAE (UAE Nationals Preferred)](https://jobs.opennash.com/companies/citigroup/jobs/03636edab607f97078e3/) Dubai United Arab Emirates ## Similar jobs at other companies ### [Compliance:KYC / AML Compliance Team](https://jobs.opennash.com/companies/axis-bank/jobs/fccc8e53cfcdb8e8d28d/) Axis Bank · Mumbai ### [Supervisor Test Operation](https://jobs.opennash.com/companies/infineon-technologies/jobs/b2f6a5afb12faf7f2d8c/) Infineon Technologies · Ipoh ### [RO:RL - Operation Customer Service Team - Retail](https://jobs.opennash.com/companies/axis-bank/jobs/6dccd1b667c17ff8363f/) Axis Bank · Nashik ### [Trade Operation Supervisor](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/b873c055d67f6b3d88ec/) Thermo Fisher Scientific · Taipei, Taipei City, Taiwan ### [Senior Officer - KYC Remediation-BB KYC Outbound Team (UAEN Only)](https://jobs.opennash.com/companies/mashreq-bank/jobs/28c928d2329ed54070c8/) Mashreq Bank · United Arab Emirates OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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