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CIMB Group Holdings · Malaysia

# Personal Financial Consultant, CSD R5 - Dataran C180 Branch MY

Malaysia Full-time Data & Analytics 

Listed on CIMB Group Holdings’s official careers site. Posted September 10, 2026. Check that it is still open and apply there.
[Apply on CIMB Group Holdings’s careers site →](https://ejox.fa.ap1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/37332)

[OpenNash Jobs](https://jobs.opennash.com/) / [CIMB Group Holdings](https://jobs.opennash.com/companies/cimb-group-holdings/) / Personal Financial Consultant, CSD R5 - Dataran C180 Branch MY

## Job description

### Key Products
- Retail Loan
- ASB Financing
- Personal Financing
- Wealth Management
- Credit Card
- Bancassurance

### KEY RESPONSIBILITIES

Sales Planing

### To actively identify and pursue sales opportunity by
- ─ Generating new leads through asking for referrals, networking with lawyers, real estate agents, data mining existing depositors for additional opportunities etc. ─ Following up on leads promptly ─ Executing requisite number of con calls. ─ Participating in sales activities / customer acquisition activities organised by Branch or HQ

### To manage sales pipelines by
- ─ Participating in sales management routines where sales activities and results will be reviewed with BM

### To maintain accurate and updated information by
- ─ Keeping abreast with updated product information and market changes (e.g. revised interest rate of CIMB products and competitors, equity, interest rate markets) ─ Maintaining accurate and updated information on customers. ─ Maintaining accurate and updated information on leads and pipeline reporting.

### Sales Execution
- To actively market and sell CIMB's consumer products to all customers by: ─ Understanding assessing customer's requirements and recommending appropriate consumer products. (using the relevant performance support tools: e.g. Tactical Sales Tool, CPMS) ─Actively cross - selling to CIMB's customers.
- To execute sales based on customer request on timing
- Referring new non-consumer lending opportunities to the appropriate units (e.g. SME desk, Business Banking)
- To work with the branch sales team to execute marketing and sales plan communicated by the Branch Manager such as attending launch sites (e.g. product roadshows) when required.
- To ensure turnaround time for credit, wealth and bancassurance applications and fulfillment processes in system (straight Through and Forms) are within service levels agreed upon. Escalate to Branch Manager when necessary
- To ensure completeness and accuracy of documentation or data entry upon submission or after sales services to Fulfillment Operations.
- To comply with process and procedures for sales execution, appeals, discounts, redemption etc.

### Customer Relationship
- To build and maintain long-term and profitable relationships by: ─ Providing quality customer service that upholds customer waiting time. ─ Obtaining customer's feedback on sales - related matters and inform Branch Manager, where appropriate. ─ Resolving customer's problems and complaints on sales - related matters and escalate unresolved complaints to Branch Managers on exception basis Compliance
- To manage portfolio risk exposure for customers (only applicable when it is technology enabled)
- To ensure that there are no discrepancies, exceptions and non-compliance when booking rates (e.g. Unit Trust, Currency and Treasury products)
- To strictly comply to the CIMB Bank's policies and procedures, including credit control procedures, audit compliance, BNM Guidelines etc
- To comply with sales code of ethics and governance
- To respond to compliance enquiries from Vertical line (BM, RD & CSD Head) and Horizontal line (Segment Manager and Sales Segment Support Lead) People Management
- To encourage and promote teamwork within branch sales team by: ─ Providing assistance (e.g. training, knowledge sharing, covering of duties) to sales team members where necessary ─ Identifying and sharing new ideas and approaches for increasing sales and maximising customer experiences ─ Maintaining a conducive and professional working relationship within the sales team.
- To project a professional business image at all times through high standards of housekeeping and personal grooming
- To participate in the Continuous Professional Development Program Actively market and sell all core consumer products, primarily to branch walk-in customers, execute a consultative selling process, which involves identifying and recommending CIMB products to meet customers� financial needs

## At a glance
- Posted by the employer: Sep 10, 2026
- First seen by OpenNash: Oct 30, 2026
- Last checked: Oct 30, 2026
- Listed for: 50 days
- Location: Malaysia
- Employment type: Full-time[Apply on CIMB Group Holdings’s careers site →](https://ejox.fa.ap1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/37332)

## Hiring at CIMB Group Holdings
- Open jobs: 407
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 30, 2026

[All CIMB Group Holdings jobs](https://jobs.opennash.com/companies/cimb-group-holdings/) · [Weekly hiring report](/reports/hiring/)

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