[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Cigna jobs](https://jobs.opennash.com/companies/cigna/) · [Search jobs](/search/) Cigna · Kowloon, Hong Kong # Manager, Client Management Kowloon, Hong Kong Full-time Manager or lead Executive & Management Listed on Cigna’s official careers site. Posted July 31, 2026. Check that it is still open and apply there. [Apply on Cigna’s careers site →](https://jobs.thecignagroup.com/us/en/job/CIGNUS26009577EXTERNALENUS/Manager-Client-Management) [OpenNash Jobs](https://jobs.opennash.com/) / [Cigna](https://jobs.opennash.com/companies/cigna/) / Manager, Client Management ## Job description Leads Sales team with full technical responsibility for team output. Responsibilities include implementing sales strategies to achieve revenue targets through selling new business to existing accounts, managing major account relationships, and organizing and developing the national accounts sales force. Performs all necessary renewal and service activities to retain new and existing group business, as assigned, typically for a specific geography.. Maintains appropriate level of contact with brokers and customers throughout the year. Responsible for managing a book of business for existing accounts but may also have a smaller amount of sales to new business. Responsible for reviewing accounts, selling new business to existing accounts, and converting accounts to a higher level of products/services. May also be responsible for new account installation. Focuses on ensuring short-term outputs and the effectiveness of team integration with other work areas. Provides input into workforce planning and recruitment activities. This role typically leads a team focusing on Account Management. This role is eligible for sales incentive compensation (IC). In International Markets, relative account size differs by market. ### Job Description Delivers professional activities in the Client Services job family. Responsible for providing client support in the areas of service, maintenance and penetration. Responds to inquiries, solving problems, and ensuring client satisfaction with products and service. Coordinates with account manager to ensure needs are met and potential problems are averted. Keeps account manager informed of account status and opportunities for expanded business. May make on-site presentations to existing and prospective clients to educate and inform on products. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in Client Account Support. Job Responsibilities: Build trusted relationships with clients and brokers across an assigned portfolio, using data insights to help clients and brokers understand the utilization and make informed benefit decisions, while delivering high‑quality service to support retention and growth. Own the end‑to‑end management of client engagements and renewals, including proactive service delivery, coordination with internal stakeholders, negotiation of renewal terms, and effective presentation of recommendations to senior leaders and internal partners to achieve successful outcomes. Identify and facilitate growth opportunities within relationships and beyond. Partner with Sales Team with new business opportunities and achieve efficient implementation and smooth transition of relationship into Client Management Team Assist in the continual development of Cigna's value proposition and strategic business goals. Potentially to support or lead jumbo and complex cases including global relationship management and coordination for multinational companies with cross-region Cigna engagement. ### Job Requirements Bachelor's degree holder with 5 years relevant experience in insurance, customer servicing, strategic relationship management in Group business environment Excellent analytical mindset. Candidates with analytical experience is a plus. Sound interpersonal skill to work with multiple stakeholders and distribution channels. Well communicate complex concepts in a clear and concise fashion Good command of English and Chinese Strong can-do attitude and as a good team player About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. ## At a glance - Posted by the employer: Jul 31, 2026 - First seen by OpenNash: Aug 20, 2026 - Last checked: Oct 18, 2026 - Listed for: 79 days - Location: Kowloon, Hong Kong - Employment type: Full-time[Apply on Cigna’s careers site →](https://jobs.thecignagroup.com/us/en/job/CIGNUS26009577EXTERNALENUS/Manager-Client-Management) ## More jobs at Cigna ### [Chief Distribution Officer (CDO)](https://jobs.opennash.com/companies/cigna/jobs/976879777db9de94d433/) Kowloon, Hong Kong ### [Cigna Customer Advisor (電話推廣主任 Telemarketing Representative) - Cigna Healthcare](https://jobs.opennash.com/companies/cigna/jobs/0ad230e35c79cfd9039d/) Kowloon, Hong Kong ### [Client Solutions - Assistant Manager / Senior Officer](https://jobs.opennash.com/companies/cigna/jobs/f2ca29413fb2830b9509/) Kowloon, Hong Kong ### [Manager, Underwriting](https://jobs.opennash.com/companies/cigna/jobs/61634a7efd5d03c3d825/) Kowloon, Hong Kong ### [Officer, Claims](https://jobs.opennash.com/companies/cigna/jobs/9618f63d93c9c9423252/) Kowloon, Hong Kong ## Similar jobs at other companies ### [韩国企业及机构银行客户管理高级经理（韩语）Senior Client Manager, Korea CIB Client Management](https://jobs.opennash.com/companies/hsbc-holdings/jobs/57fa0d61758d8695f918/) HSBC Holdings · Foshan, Guangdong, China ### [Asset Management, EMEA Client Onboarding Management, Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/6d4e06b2cc2e3bccb7a1/) JPMorganChase · LONDON, United Kingdom ### [Asset Management - Client Account Management Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/81fc050a201aefd10f6a/) JPMorganChase · Metro Manila, National Capital Region, Philippines ### [Client Lifecycle Management Analyst](https://jobs.opennash.com/companies/hsbc-holdings/jobs/5478bdf084dfcf47dc5d/) HSBC Holdings · Geneva, Switzerland ### [Working Student, Client Account Management](https://jobs.opennash.com/companies/allianz/jobs/24bafe30e9c2e2cd858b/) Allianz · Taipei, Taiwan OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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