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Ciena · Buenos Aires

# Associate, Services Quoting

Buenos Aires Full-time 

Listed on Ciena’s official careers site. Posted October 25, 2026. Check that it is still open and apply there.
[Apply on Ciena’s careers site →](https://ciena.wd5.myworkdayjobs.com/Careers/job/Buenos-Aires/Associate--Services-Quoting_R031863)

[OpenNash Jobs](https://jobs.opennash.com/) / [Ciena](https://jobs.opennash.com/companies/ciena/) / Associate, Services Quoting

## Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

### POSITION SUMMARY

As a Services Quotations Associate at Ciena, you will play a crucial role in supporting our sales team by providing accurate and timely quotations for our service’s annual maintenance contracts. This position is ideal for individuals who are early in their careers and looking to gain experience in a dynamic and fast-paced sales environment. The person is responsible for understanding maintenance services provided by Ciena to our customers and preparing services quotations for submission to Ciena’s global account teams for renewals of the annual maintenance contracts.

### ESSENTIAL DUTIES AND RESPONSIBILITIES

Quotation Preparation (Renewal): Prepare accurate and detailed quotations for Ciena's maintenance services, ensuring compliance with company policies and pricing guidelines.

### Sales Support

Collaborate with the sales team to understand customer requirements and provide timely and efficient support in generating quotations.

### Pricing Analysis

Conduct pricing analysis to ensure competitiveness and profitability, while considering market conditions and customer needs.

### Documentation

Maintain comprehensive and up-to-date records of all quotations and related documentation, ensuring accuracy and accessibility.

### Process Improvement

Identify opportunities for process optimization and automation and feedback for action to the quotations management team.

### Cross-functional Collaboration

Work closely with various internal teams, including account management, Service Entitlement, Commercial Management and operations, to ensure high quality of quotes delivered on time to the customers.

### Communication

communicate effectively with the relevant stakeholders to keep them informed of progress or challenges. Escalate any potential or foreseeable issues to the management.

### Process Improvement

Analyze the current state of Services Quoting Tools/process and communicate any additional enhancements that may be necessary SKILLS & DESIRED CHARACTERISTICS Attention to Detail: Meticulous approach to documentation and data accuracy to ensure error-free quotations.

### Communication Skills

Excellent verbal and written communication skills to effectively interact with internal teams and external customers.

### Time Management

Strong organizational skills and the ability to prioritize and meet deadlines in a fast-paced environment.

### Team Player

Demonstrated ability to work collaboratively and effectively within a cross-functional team.

### EDUCATION / EXPERIENCE Education

Bachelor's degree in engineering, business, finance, or a related field.

### Experience

0-3 years’ experience Prior experience in a sales support or customer service role is preferred but not mandatory At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

## At a glance
- Posted by the employer: Oct 25, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 7 days
- Location: Buenos Aires
- Employment type: Full-time[Apply on Ciena’s careers site →](https://ciena.wd5.myworkdayjobs.com/Careers/job/Buenos-Aires/Associate--Services-Quoting_R031863)

## Hiring at Ciena
- Open jobs: 157
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 12, 2026

[All Ciena jobs](https://jobs.opennash.com/companies/ciena/) · [Weekly hiring report](/reports/hiring/)

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