[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Chubb jobs](https://jobs.opennash.com/companies/chubb/) · [Search jobs](/search/)

Chubb · Malaysia

# APAC HR Services Hub Associate

Malaysia HR & Recruiting 

Listed on Chubb’s official careers site. Posted July 17, 2026. Check that it is still open and apply there.
[Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/35045)

[OpenNash Jobs](https://jobs.opennash.com/) / [Chubb](https://jobs.opennash.com/companies/chubb/) / APAC HR Services Hub Associate

## Job description

### Job Description

The APAC HR Services Hub Associate will be responsible for delivering a variety of HR transactional services to employees, managers and the HR community across APAC region. Serving as the first point of contact for HR-related enquiries and requests through HR ServiceNow, you will ensure the end-to-end employee lifecycle is supported in an efficient, effective, and consistent manner.

### Duties and Responsibilities
- Resolve enquiries and process operational requests within service level agreement, for the areas of talent acquisition (including interview scheduling), onboarding, offboarding, compensation, benefits administration, time & labor, absence, and overall employee data management, in Oracle HCM and HR ServiceNow
- Adhere to established HR processes and procedures to ensure services are delivered in an accurate and consistent manner
- Escalate complex issues to manager or a designated subject matter expert timely and appropriately Leverage Oracle HCM and HR ServiceNow capabilities to drive Employee/Manager Self Service and continuous automation
- Work closely with the knowledge management team to actively review the effectiveness of existing knowledge articles, and provide inputs on how to continuously improve information availability Actively seek feedback from across the business and HR stakeholders, and contribute to transformation initiatives that continuously improve and streamline HR processes, enhance operational efficiency, and maintain or exceed service quality standards

### Skills and Experience
- Proven experience in customer service Experience in HR administration or shared services will be an advantage Experience with service center technologies, HR information systems or applicant tracking systems will be an advantage
- Proficiency with Microsoft Word, Excel and Outlook
- Excellent communication skills, both verbal and written, in English and Traditional Chinese Detail oriented with strong problem-solving skills Customer focused mindset and positive learning attitude
- Strong interpersonal skills to work collaboratively with stakeholders cross-culturally and at different organizational levels Superior organizational skills and able to manage multiple priorities effectively in a fast-paced and dynamic environment Able to handle sensitive information with professionalism and confidentiality

## At a glance
- Posted by the employer: Jul 17, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 95 days
- Location: Malaysia[Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/35045)

## More jobs at Chubb

### [Payroll Specialist](https://jobs.opennash.com/companies/chubb/jobs/72115d2ccc6a0d778511/)

Malaysia

### [APAC End User Services Lead](https://jobs.opennash.com/companies/chubb/jobs/74d124f8f625682d3451/)

Malaysia

### [Application Support Engineer](https://jobs.opennash.com/companies/chubb/jobs/8243222d28bce9290692/)

Malaysia

### [Assistant Manager, IPL Underwriting](https://jobs.opennash.com/companies/chubb/jobs/3694d3459acd3596672a/)

Malaysia

## Similar jobs at other companies

### [APAC Engineering HUB Manager](https://jobs.opennash.com/companies/heineken/jobs/952bfcc54284ee2ec68d/)

Heineken · Phnom Penh, KH

### [Head of Operations, APAC Hub](https://jobs.opennash.com/companies/roche-holding/jobs/a6233c77d271b720bf2e/)

Roche Holding · Singapore

### [Senior RMG Manager - APAC Hub](https://jobs.opennash.com/companies/heineken/jobs/901c9a6224bce043c773/)

Heineken · Petaling Jaya, MY

### [Regional APAC – Vietnam Commercial Services Internship](https://jobs.opennash.com/companies/michelin-group/jobs/92da439052dd35780277/)

Michelin Group 

### [Analyst, Client Services Representative, APAC Prime Services](https://jobs.opennash.com/companies/jefferies-financial/jobs/2d54669e9997a57e8010/)

Jefferies Financial · Hong Kong

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)