[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Chubb jobs](https://jobs.opennash.com/companies/chubb/) · [Search jobs](/search/) Chubb · Phoenix, AZ # Customer Service Representative Phoenix, AZ, United States $34,000 to $57,000 Customer Support Listed on Chubb’s official careers site. Posted September 21, 2026. Check that it is still open and apply there. [Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/36893) [OpenNash Jobs](https://jobs.opennash.com/) / [Chubb](https://jobs.opennash.com/companies/chubb/) / Customer Service Representative ## Job description You will be the first contact with our agents for quoting new business, policy changes, account inquiries, etc. Join our team to deliver personalized service that demonstrates the value of being insured by Chubb. Initial and ongoing training will include, but is not limited to, Property and Casualty Insurance principals, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service. If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that offers plenty of growth opportunities, let’s talk! ### Job Responsibilities Processing and issuance of incoming email requests for new line quotes/issuance, endorsement and cancellation of personal lines policies. - Support the Agency Services phone team by providing superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner - Demonstrate the ability to analyze information to make appropriate decisions and solve problems - Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Efficiently navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries - Maintain established levels of productivity, service, and quality standards within a fast-paced operations team Works collaboratively with team members, and business partners to provide a quality experience for our agents Responsible for cross selling coverage to round out accounts - Work overtime as needed - Complete additional tasks and other projects/duties as assigned Responsible for providing back-up to the Team Specialist - Act as a resource to the team Assist with departmental training as assigned by department supervisor ## Qualifications Strong decision-making velocity in a fast-paced, high-volume environment Outstanding, effective, and service focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation and multi-tasking Experience in a high-volume contact center with a strong focus on superior service is a plus! - Demonstrate professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests and inquiries from our valued agency partners - Track record of success in managing competing demands, and problem solving while interacting with customers Property and Casualty insurance experience a plus Chubb’s ideal team member is someone with an ongoing desire for professional and personal development and is someone who learns with a high regard for accuracy and best-in-class service - Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus! The pay range for the role is $34,000 to $57,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ## At a glance - Posted by the employer: Sep 21, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 29 days - Location: Phoenix, AZ, United States - Pay: $34,000 to $57,000[Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/36893) ## More jobs at Chubb ### [Billing Customer Service Representative](https://jobs.opennash.com/companies/chubb/jobs/149242e4ab600d6ce333/) Phoenix, AZ, United States ### [Billing Customer Service Representative, PRS](https://jobs.opennash.com/companies/chubb/jobs/61f5a8dd1f500f9e7d75/) Phoenix, AZ, United States ### [Agency Development Specialist](https://jobs.opennash.com/companies/chubb/jobs/7d8653c3eaa5a2258c87/) Phoenix, AZ, United States ### [Auto Claim Examiner](https://jobs.opennash.com/companies/chubb/jobs/0d49aa5d4510cdca36c4/) Phoenix, AZ, United States ### [Casualty Claim Examiner](https://jobs.opennash.com/companies/chubb/jobs/f33277c2bccf0b87067d/) Phoenix, AZ, United States ## Similar jobs at other companies ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/f6dabec2462588201643/) Genuine Parts · Albany, NY ### [Customer Service Representative](https://jobs.opennash.com/companies/genuine-parts/jobs/106f2f846443006e31ef/) Genuine Parts · Anchorage, AK ### [Customer Service Representative](https://jobs.opennash.com/companies/sanmina-sci/jobs/ea1e864ed0aed28ce1ab/) Sanmina-SCI · Tatabanya, HU ### [Representative II, Customer Service Operations](https://jobs.opennash.com/companies/cardinal-health/jobs/a42b919930b550400ad9/) Cardinal Health · International ### [Customer Service Representative](https://jobs.opennash.com/companies/albertsons/jobs/411a7dc1f9568058b68d/) Albertsons · Melrose, MA, United States [Jobs in Phoenix, AZ](/locations/us/az/phoenix/)[Jobs in Arizona](/locations/us-az/)[Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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