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Chubb · Bangkok, Thailand

# Telemarketing Assistant Manager

Bangkok, Thailand Manager or lead Marketing 

Listed on Chubb’s official careers site. Posted July 23, 2026. Check that it is still open and apply there.
[Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/35208)

[OpenNash Jobs](https://jobs.opennash.com/) / [Chubb](https://jobs.opennash.com/companies/chubb/) / Telemarketing Assistant Manager

## Job description

Overall responsible for overall campaign operations assigned such as TARP Billed, Response Rate, AARP, Lead Usage, Capacity Planning and productivity management To support and enable team member (Approx 5-6 Supervisors) in sales delivery and daily operation to achieve target productivity rate, quality assurance
- To provide on-the-job technical and soft skill support so as to ensure team members are competent and effective in operations
- To ensure all team members understand and comply with the company ’s policies and customer’s expectations (QC, Script)
- To ensure that team members are familiar with product knowledge and program specifications
- To develop Supervisor’s management & leadership skills

### Reporting & Monitoring
- To ensure weekly and monthly tracking reports and other sales and revenue figures are updated and accurate
- To closely monitor productivity rate and to proactively respond with action items to improve results.
- To review goal for each team based on daily, weekly and monthly management reports and intiate plans to improve results
- To monitor lead management and rostering of staff in an effective and fair manner including attendance / maintain low staff turnover rate.
- To monitor attendance and maintain low staff turnover rate
- To manage TM cost through billable hour method
- To prepare Monthly Report (Sales Performance, Call Leads, Telemarketing Activities, Monthly summary report for campaign activities) Proactive feedback / enquiries from team member
- To proactively seek feedback to facilitate improvements in sales, service, operations efficiency and customer satisfaction
- To handle and resolve enquiries escalated from team members as necessary Any other duties as assigned

## Qualifications

Bachelor ’s degree in any field related Experience in managing sales team for 2-4 years Knowledge required: MS-Off i ce and call center management tools Competencies required: excellent sales and problem solving skills and good leadership & people management skills

## At a glance
- Posted by the employer: Jul 23, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 89 days
- Location: Bangkok, Thailand[Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/35208)

## More jobs at Chubb

### [Chubb Life: Manager - Digital Marketing](https://jobs.opennash.com/companies/chubb/jobs/45778883eded9d1e178d/)

Bangkok, Thailand

### [Direct Marketing Account Assistant Manager,](https://jobs.opennash.com/companies/chubb/jobs/3525433f78343fee1e77/)

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### [Head of Brand Marketing](https://jobs.opennash.com/companies/chubb/jobs/84a76cfa13fc8aad489c/)

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### [Head of Direct Marketing](https://jobs.opennash.com/companies/chubb/jobs/ccc14abc5fc274242dc5/)

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### [Telemarketing Coaching Supervisor](https://jobs.opennash.com/companies/chubb/jobs/1b5dbc557b3189876a9a/)

Bangkok, Thailand

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