[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Chubb jobs](https://jobs.opennash.com/companies/chubb/) · [Search jobs](/search/) Chubb · New York, NY # ServiceNow HR Business Analyst New York, NY, United States $87,600-$128,400 HR & Recruiting Listed on Chubb’s official careers site. Posted September 17, 2026. Check that it is still open and apply there. [Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/35770) [OpenNash Jobs](https://jobs.opennash.com/) / [Chubb](https://jobs.opennash.com/companies/chubb/) / ServiceNow HR Business Analyst ## Job description The ServiceNow HR Business Analys t supports the Global ServiceNow HR Product in delivering Chubb’s global HR service delivery needs. This role gathers, analyzes, and translates business requirements into technical specifications, helps implement and optimize HR processes, and works closely with global HR stakeholders and the HR Technology team to identify pain points, design solutions, configure the platform, and support efficient HR operations. The role also partners with the Technology team to support integration with Chubb’s chatbot, and related enhancements. The role reports to the VP Global ServiceNow HR Product Owner and is part of the Global HR Services team. ### Requirements Gathering: Collaborate with HR teams to understand their needs, identify areas for improvement, and document detailed business requirements. ### System Configuration Create and modify HR Services and record producers using Catalog Builder and Flow Designer, and maintain forms using client scripts, business rules, and UI policies. ### User Acceptance Testing Test development stories, coordinate UAT sessions with stakeholders, and ensure stories are signed off by the HR Technology Release Manager before release. ### Integrations Support ServiceNow HR integrations, including testing payloads and validating chatbot-related enhancements. ### Reporting & Analytics Build and maintain reports and dashboards to support HR metrics, including recurring reporting for global KPI tracking and ad hoc reporting requests. ### Process Design Analyze existing HR workflows and design streamlined processes within the ServiceNow platform, considering best practices across regions and user experience. ### Training & Support Develop user documentation, provide training materials, and offer ongoing support to HR users on the ServiceNow platform. ### Project Management Contribute to project planning, execution, and monitoring of release plans and other projects. ### Knowledge Management Support Global Knowledge leader to ensure HR Knowledge needs remain aligned with services delivered through the platform. ## Qualifications Relevant experience in Business Analysis, HR, and/or ServiceNow HRSD. ### HR Process Knowledge Strong understanding of HR processes and HR service delivery. ### ServiceNow Expertise Experience configuring and customizing ServiceNow HRSD, including workflows, forms, reporting, and data handling. ### Business Analysis Skills Ability to gather requirements, analyze data, identify pain points, and propose effective solutions. Strong analytical, problem-solving, and communication skills. Ability to manage testing, release coordination, and project deliverables. The pay range for the role is $87,600-$128,400. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ## At a glance - Posted by the employer: Sep 17, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 33 days - Location: New York, NY, United States - Pay: $87,600-$128,400[Apply on Chubb’s careers site →](https://fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/35770) ## More jobs at Chubb ### [VP, Talent & Organization Transformation](https://jobs.opennash.com/companies/chubb/jobs/272e8c8d72f474dccadc/) New York, NY, United States ### [AVP, Major Accounts Segment Leader](https://jobs.opennash.com/companies/chubb/jobs/31ca669efeee10c354b7/) New York, NY, United States ### [Director, EHS Sales & Client Services](https://jobs.opennash.com/companies/chubb/jobs/ed01648aeb7ab9f23558/) New York, NY, United States ### [Director, Investor Relations](https://jobs.opennash.com/companies/chubb/jobs/896821fda44d3dce0f71/) New York, NY, United States ### [ESIS AVP, Business Development Manager](https://jobs.opennash.com/companies/chubb/jobs/6d7e0832012dc9698738/) New York, NY, United States ## Similar jobs at other companies ### [ServiceNow Business Analyst](https://jobs.opennash.com/companies/arrow-electronics/jobs/4c18b19c88b87dfcf02f/) Arrow Electronics · Centennial, CO, United States of America ### [Solution Analyst III - ServiceNow](https://jobs.opennash.com/companies/jpmorganchase/jobs/78755deb3d416930d8e3/) JPMorganChase · Plano, TX, United States ### [Solution Analyst III – ServiceNow](https://jobs.opennash.com/companies/jpmorganchase/jobs/2125769fda6471081027/) JPMorganChase · San Francisco, CA, United States ### [Analyst II, Customer Experience Process (ServiceNow/Chatbots)](https://jobs.opennash.com/companies/davita/jobs/9c64eb98ddd6ebafd0f4/) DaVita · Malvern, PA ### [Business Analyst ( CRM- MS Dynamics, ServiceNow,Logik.ai and Salesforce)](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/ca7f60ce47d8fba0681e/) Tata Consultancy Services · Boise, ID OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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