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China Unicom · 拉萨

# 标准管理与规划评价岗

拉萨 

Listed on China Unicom’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on China Unicom’s careers site →](https://xiaoyuan.zhaopin.com/job/CC145093010J40901938705)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Unicom](https://jobs.opennash.com/companies/china-unicom/) / 标准管理与规划评价岗

## Job description

### Responsibilities 【岗位职责】
- 负责全区客户服务质量标准、服务规范及管理制度的起草、修订与宣贯，建立健全服务质量管理体系。
- 牵头开展服务质量监督检查与专项督办工作，针对客户投诉热点、服务短板及考核不达标项，督促相关责任单位限期整改并跟踪闭环。
- 负责客户服务关键绩效指标（KPI）的设定、监控与评价分析，定期输出服务质量分析报告，为管理决策提供数据支撑。
- 协同业务部门开展服务流程优化与服务体验提升项目，推动服务数字化转型及智能化服务手段的应用。
- 负责对接上级单位服务质量管理要求，统筹组织全区服务质量评优、创优及外部检查迎检工作。
- 完成上级领导交办的其他服务质量监督与规划评价相关工作。 【任职要求】 1.

### 学历要求

本科及以上学历。 2.

### 专业要求

计算机类、数学与应用数学类、大数据分析类市场营销类等相关专业 Education 本科 Job category 通信项目经理 Experience 不限 Address 西藏自治区、拉萨市、城关区

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: Under a day
- Location: 拉萨[Apply on China Unicom’s careers site →](https://xiaoyuan.zhaopin.com/job/CC145093010J40901938705)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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