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China Taiping Insurance · 辽宁省, 大连市

# 财险大连-消保部/客户运营部-消保投诉岗

辽宁省, 大连市 

Listed on China Taiping Insurance’s official careers site. Posted August 27, 2024. Check that it is still open and apply there.
[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=04168a54-a771-4fed-a28a-d7e83d1859ee)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Taiping Insurance](https://jobs.opennash.com/companies/china-taiping-insurance/) / 财险大连-消保部/客户运营部-消保投诉岗

## Job description
- 负责分公司投诉案件协调和督办，确保妥善处理、降低投诉风险；
- 优化完善分公司保险消费投诉处理细则，对下辖机构保险消费投诉处理工作进行统筹管理；
- 监控各条线及下辖机构投诉指标，跟踪投诉处理，推动溯源整改，降低投诉率；
- 负责建立风险升级机制，统筹投诉结案工作；
- 开展分公司投诉作业品质情况督核，对督核发现的投诉问题进行问责和整改督办；
- 领导交办的其他工作。
- 保险、汽车、机械等相关专业；
- 具备保险公司投诉管理1年及以上工作经验者优先考虑；
- 具有较强的学习能力、沟通协调能力、服务意识、敬业精神及团队合作能力；
- 为人正直、认同太平文化。

## At a glance
- Posted by the employer: Aug 27, 2024
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 辽宁省, 大连市[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=04168a54-a771-4fed-a28a-d7e83d1859ee)

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### [太平人寿-大连分公司-财务管理类管培生](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/21e5c3027b2b4f51d17b/)

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### [太平财险-大连分公司-运营支持类管培生](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/fb5ef4d486eec9d14718/)

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### [财险大连-分公司营业部-机构业务客户经理](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/74c2f49fe9642e334ab7/)

辽宁省, 大连市

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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