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China Taiping Insurance · 香港特别行政区

# Digital Product Officer / Business Analyst, Claims - Junior to Intermediate

香港特别行政区 Administrative 

Listed on China Taiping Insurance’s official careers site. Posted January 13, 2022. Check that it is still open and apply there.
[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=712522cb-7690-42ca-b394-19b5b9489736)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Taiping Insurance](https://jobs.opennash.com/companies/china-taiping-insurance/) / Digital Product Officer / Business Analyst, Claims - Junior to Intermediate

## Job description
- Perform business process analysis to recommend areas of workflow and productivity improvement by driving enhancements on IT systems
- Coordinate, gather and analyze internal claims staff’s feedbacks on IT systems to identify areas of system improvement, especially for time efficiency and user experience
- Creating a detailed business analysis, outlining problems, opportunities, and solutions. Prepare professional technical documentation (including requirement, functional and technical specifications, and test cases/ matrix).
- Define and propose solutions for problems and examine the feasibility of the solutions
- Maintain project documentation
- Prepare test plans, conduct quality assurance test, coordinate UAT (including tracking and fixing) and provide end user training
- Perform other ad-hoc projects and tasks as assigned
- Degree in Computer Science, IT or related disciplines
- Minimum 3 years of experience in the field of financial institution or insurance industry will be an asset
- Experience in project management, data analysis and business intelligence is a definite advantage
- Good communication, analytical, project management skills, and able to work independently
- Strong sense of responsibility & accountability, and willing to learn
- Self-motivated with strong sense of accountability
- Proficient in Microsoft Excel, PowerPoint and Word
- Good command of written and spoken English & Chinese

## At a glance
- Posted by the employer: Jan 13, 2022
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 香港特别行政区[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=712522cb-7690-42ca-b394-19b5b9489736)

## More jobs at China Taiping Insurance

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### [Assistant Actuarial Manager / Actuarial Analyst (Non-Life Reinsurance)](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/593fc10766807771283a/)

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### [Assistant Underwriter / Underwriter](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/b8479cba2a5fe11fde3c/)

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### [Claims Officer](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/f0294eeb03802d2cd4e4/)

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### [Health Network Officer of Accident and Health Insurance](https://jobs.opennash.com/companies/china-taiping-insurance/jobs/4775d04e9dcfdb69d03c/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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