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China Taiping Insurance · 上海市

# 太平金服-信息技术部-运营管理岗

上海市 

Listed on China Taiping Insurance’s official careers site. Posted December 30, 2022. Check that it is still open and apply there.
[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=4109eba7-47f0-466f-8ca2-1edb43544ff1)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Taiping Insurance](https://jobs.opennash.com/companies/china-taiping-insurance/) / 太平金服-信息技术部-运营管理岗

## Job description

(1)统筹公司运营管理，建立健全客户服务体系，负责制度建设、流程优化； (2)按照公司要求推进各业务条线运营管理、客服服务的标准化落地，风险识别及定位分析，优化和完善运营及客户服务，运营效能及品质管理； (3)负责集团交办及公司各类重大运营活动的组织工作，统筹协调各部门活动工作安排； (4)统筹消费者权益保护相关工作，组织协调重大投诉处理，推动各条线客诉问题的整改。 (1)全日制本科及以上学历，金融保险、互联网、计算机等行业5年及以上工作经历； (2)深度了解金融保险、互联网、计算机行业，具备洞察传播、数据转化的规律，通过客户分析，提升业务运营效率； (3)具备策划、组织保险行业大型运营活动的能力，通过活动效果分析得失，提出改进方案； (4)具有丰富的用户分层体系搭建和运营经验，通过运营分析提升LTV价值，提高客户NPS体验值； (5)具有丰富的金融保险机构消费者权益保护工作经验，熟悉行业监管要求。

## At a glance
- Posted by the employer: Dec 30, 2022
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: Over a year
- Location: 上海市[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=4109eba7-47f0-466f-8ca2-1edb43544ff1)

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