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China Taiping Insurance · 北京市

# 运营客服部/消费者权益保护部-消保咨诉岗

北京市 

Listed on China Taiping Insurance’s official careers site. Posted September 13, 2026. Check that it is still open and apply there.
[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=f3eaa221-2477-40f8-9793-21f7808a8767)

[OpenNash Jobs](https://jobs.opennash.com/) / [China Taiping Insurance](https://jobs.opennash.com/companies/china-taiping-insurance/) / 运营客服部/消费者权益保护部-消保咨诉岗

## Job description
- 推动支公司各部门落实当地监管及分公司关于消保工作的要求；
- 负责支公司消保工作目标及要求的宣导和推动执行；
- 负责定期追踪、收集、上报支公司各部门落实消保工作计划的情况；
- 根据当地监管和分公司要求，定期汇总编写消保工作报告并按时上报；
- 针对发现的侵害消费者权益的事件和案件，及时上报和协调处理；
- 负责辖内保险消费投诉案件的及时处理与有效化解；
- 定期对投诉案件进行分析及检查，按时上报投诉工作报告；
- 其他消保及投诉相关工作。
- 本科及以上学历；
- 具有3年以上金融行业消保、合规或运营管理经验；
- 精通监管政策，具备制度编写、数据分析及跨部门项目追踪能力；
- 原则性强，具备风险预判意识，面对突发事件能抗压并坚持合规底线；
- 优秀的公文写作功底，熟练使用Office，擅长向上汇报与平级推动。

## At a glance
- Posted by the employer: Sep 13, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 37 days
- Location: 北京市[Apply on China Taiping Insurance’s careers site →](https://cntp.zhiye.com/social/detail?jobAdId=f3eaa221-2477-40f8-9793-21f7808a8767)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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